Client Data Lead Analyst - Express Scripts - Hybrid

Summary:

The Client Data Lead Analyst supports Account Management functions and client output deliverables through tactical execution that ensures the availability, accuracy, and usability of data. The Client Data Lead Analyst works closely with process owners, account management representatives, and internal partners to fulfill scheduled deliverables and reporting, quantify project benefits, provide advanced analytical guidance and support, and communicate the results to project stakeholders. This role is a key team member responsible for consistent, timely, and accurate output of data.

This is a hybrid role and will require the ability to work in-person.

Key Responsibilities:

• Compile, manipulate and construct data using SQL, Tableau, and Excel

• Maintain and raise overall data quality and performance levels

• Identify, analyze, and interpret trends or patterns in complex data sets and present findings in a clear and concise manner

• Strategize and implement the data quality roadmap; using metrics to prioritize projects

• Construct and manage third-party data collection processes, procedures, and workflows

• Coordinate with other teams within the organization to understand stakeholder & business priorities

• Implement and create data governance procedures to improve data integrity and transparency

• Own and proactively improve the quality of company data quality reporting

• Manage and oversee existing company data operation initiatives

• Evaluate and identify where system and process enhancements are needed

The following personal skills are desirable for this role:

• Proven ability to meet established timelines and deliverables

• Proven passion for quality data output

• Strong interpersonal and communication skills

• Extremely meticulous in approach to work with outstanding attention to detail

• Ability to work independently with limited supervision

• Talent for quickly learning new tasks

• Strong analytical and problem-solving skills with a drive for results

• Extensive latitude for independent judgment

Ideal candidates will have a combination of the following:

• Proficient with productivity tools (SQL, Excel, Tableau)

• Ability to quickly learn and become a subject matter expert to internal reporting tool capabilities

• Experience with data profiling & discovery

• Experience with problem solving and root-cause analysis

• At least 3 years' experience in a data quality focused role

• 4 years total industry experience

• Bachelor's degree or equivalent strongly preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.