Client Data, Analytics And Generative AI Manager

Position Summary

Deloitte's Clients & Markets is seeking a Client Data Analytics and Generative AI Manager with data science and digital transformation skills. This role will report to the Managing Director on the Digital team to support efforts to create, maintain, and operate scalable marketing, sales, and revenue operations systems, processes, and tools to enable Deloitte to run client analytics and continue to grow and capture market share. The primary responsibility of this position is business analysis, cross-functional collaboration and delivery of data and insights projects, AIML solutions, and process automation within Deloitte's business growth function.

If you are you enthusiastic about data, emerging technologies and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo, please read on. You will help us focus on the development, management, and enhancement of analytics that align product strategies with business objectives and user needs.

Recruiting for this role ends on July 15, 2024.

Work you will do.

• Help in building the future state Client Data organization within CMG and supporting the operating model to best sustain our ambition.

• Work across teams to architect and drive the development of Generative AI solutions.

• Build and prioritize a backlog of requirements for future machine learning enabled features across Deloitte's digital platforms.

• Coordinate with privacy and compliance teams on proper handling of PII.

• Help define and execute product vision and strategy for generative AI applications, ensuring alignment with the broader business goals.

• Oversee the entire lifecycle of generative AI products from inception through development, launch, and iteration.

• Drive the selection and monitoring of key performance indicators (KPIs) to evaluate product success and areas for enhancement.

• Engage with technical resource planning and level-of-effort estimation to support project scoping, pricing, and planning with project management.

• Assist in developing prompt libraries for GenAI models.

• Translate requests from non-technical stakeholders into operational steps and successful outcomes.

• Ability to approach a technical solution to solved for challenges from a business perspective.

• Collaborate to build and maintaining scalable API solutions.

• Contribute to the successful roll out of operating models that drive qualitative and quantitative analytical research functions.

• Demonstrate ability to think innovatively in leveraging AI for practical and scalable solutions.

• Leverage strong analytical and critical thinking skills to overcome development and market challenges.

Qualifications

Required

• Bachelor's Degree

• 8 plus years of experience related to technical data management & marketing solution experience and or designing solutions to address client requirements.

• Experience in data science, Natural Language Processing (NLP) and Large Language Models (LLM) and or API

• Ability to travel up to 10%, on average, based on the work you do and the clients and industries that you serve.

• Limited immigration sponsorship may be available.

Preferred

• Master's degree in computer science, Engineering, Mathematics, or similar

• Understanding of public cloud offerings and how-to solution designs built around these technologies (AWS, Azure, Google Cloud Platform, and similar)

• Competency in Agile Digital Project Management

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000-$171,300.

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 187718