Client Credit Management Manager

Freddie Mac Mclean , VA 22107

Posted 2 months ago

Are you a leader with extensive knowledge of mortgage lending and mortgage loan administration? Do you thrive in the development of credit risk and capacity risk policies? If so, apply today and join the Single Family Affordable Credit and Policy team, as our Client Credit Management Manager!

Your Work Will Fall into Three Primary Categories:

Development of Negotiated Terms of Business

Single Family Credit Policy

Capital Risk Management Policy

  • The proactive development and recommendation of effective, timely and well-written credit and capacity risk management policies, concepts, requirements and guidelines that adequately address and mitigate risk based on his or her extensive knowledge of mortgage lending/mortgage loan origination industry and underwriting concepts, as well as mortgage loan industry developments and market trends consistent with the Single-Family Mortgage Credit Risk Management goals and objectives;

  • The ability to effectively and efficiently work on a variety of complex credit and capacity issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

  • Identifies, evaluates and addresses client and deal credit risk in contract renewals and terms of business negotiated with clients.

  • Proactively address client's credit needs by developing creative ways to craft credit terms in contracts; support established guidelines for responding to client inquiries and education needs; and guides credit issue resolution when client's needs and Freddie Mac needs are not aligned.

  • Acts as an advisor to Sales Account Executives to build relationships and/or resolve mortgage credit challenges. Often must lead a cooperative effort among members of a client team, including senior client personnel interaction on significant technical matters, requiring coordination of activities across organizational lines.

  • Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.

  • Ensures credit policy compliance in the contract terms and credit performance, making credit recommendations on contract terms within established corporate authorities.

  • Recommends changes to policies and establishes procedures that affect immediate organization's operation. Receives assignments in the form of objectives and determines how to use resources to meet timelines and goals.


  • 8+ years of experience in conventional mortgage credit analysis and 4+ years management experience.

  • 2+ years of current affordable lending experience.

  • 1+ years of public speaking experience.

  • Must be able to work independently with minimal direction and collaborate effectively and easily with internal and external clients.

  • An extensive knowledge of Freddie Mac selling and underwriting guidelines, mortgage loan origination industry financing methods and loan origination processes.

  • Project management experience.

  • Superior organization and time management skills and the ability to manage multiple priorities with tight deadlines

  • College degree or equivalent experience; advance studies/degree preferred

  • Limited travel is required for client visits

Keys to Success in This Role

  • Background in risk management and credit policy compliance

  • Strong customer relationship skills

  • Strong analytical and problem-solving skills

  • Strong verbal, interpersonal and written communication skills

  • An innovative mindset and provide resolution to an extensive range of complicated credit and operational issues

Top 3 Personal Competencies to Possess

  • Client Focus
  • Personally engage with clients to learn and deliver on their needs
  • Partnership
  • Willing to serve as a partner with clients and peers to meet goals
  • Drive for Execution
  • Focus on results rather than the appearance of results; be impact focused

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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Client Credit Management Manager

Freddie Mac