Client Care Worker

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.

We are in search of new talent in the following position…

Position: Client Care Worker

The Client Care Worker meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Client Care Workers perform a wide variety of tasks including engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments, and ensuring client adherence to rules and program activities.

Creston Avenue Residence is a residence that provides housing to chronically homeless single adults, chronically homeless families, and those at serious risk of becoming homeless, as well as veterans with HUD-VASH vouchers, and families that meet income eligibility requirements and do not require supportive services.

Location: 2382-2388 Creston Avenue • Bronx, NY 10468

Minimum Qualifications:

The position requires 60 college credits, or high school diploma or GED with at least two years of relevant experience. Clean and valid driver's license. Must maintain agency authorized driver status.

Client Care Worker Principal Responsibilities:

• Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.

• Accept new clients in electronic records database. Issue meal cards, mail, medication, lockers, and toiletries. Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior. Provide optimal customer service.

• Provide emergency response including crisis management, first aid, CPR, and fire response as needed. Report any instances of violations of client rights, incidents involving clients' non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager.

• Complete Incident Reports as outlined by the Program Manual and Funder guidelines.

• Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update logbook. Drive agency vehicles to transport clients, if assigned.

Employees receive an exceptional benefits package including

• Medical

• Dental

• Vision

• Prescription coverage

• Life insurance,

• Retirement plan

• Educational Reimbursement Program (includes tuition and license/certification)

• Paid Time Off which is accrued monthly and roles over from year to year. In addition;

• Paid Birthday Holiday

And much more…

To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Other details

• Job Family CASE MANAGEMENT

• Job Function Counseling

• Pay Type Hourly

• Min Hiring Rate $19.23

• Max Hiring Rate $19.23

• Required Education Some College

Apply Now

• Bronx, NY 10468, USA