Client Care Receptionist - Aesthetic Services (Part-Time)

Ideal Image Durham , NC 27701

Posted 2 months ago

Overview

Ideal Image is North America's #1 Skin, Face and Body MedSpa for non-invasive aesthetic services that help you look and feel your best. Our goal is to help our clients achieve life changing results, whether it's getting rid of unwanted hair, to prevent or address the signs of aging with healthier, more youthful skin, or to improve your body shape. Being a part of the team gives you the opportunity to watch our clients change their lives for the better. All services are safe, effective, FDA cleared procedures that are tested in our research and development center.

Responsibilities

Meet and greet all incoming clients. Ensure that the reception/front desk area and telephones are being covered properly. Persuade clients to schedule a complimentary consultation for treatment services in concert with the Ideal Image sales process and in accordance with established sales goals. Foster and nurture positive relationships with clients. Ensure all procedures, practices, client interactions, and environmental factors unequivocally promote and achieve a favorable client experience.

Essential functions include, but are not limited to, the following:

  • Interacting with clients in a friendly and professional manner. Checking clients in and out of their appointments, pulling charts and filing. Answer phones and schedule client appointments. Master a basic understanding of each service offering. Upsell new areas/services to current clients in order to hit individual monthly target. Assist with local marketing events as needed. Act as liaison between face skin and body specialists and treatment providers. Collecting and handling payments. Confirmation and follow up calls. Knowledge of Salesforce (data entry, usage etc.) Ordering office supplies. Assist with new clinic openings as needed. Other duties as assigned.

Qualifications

  • High School Diploma/GED or Bachelor's degree from an accredited institution. Successful sales experience may be substituted for academic credential.

  • 1-2 years of customer service experience, preferably in a spa or high-end retail environment.

  • Ability to multi-task, use personal judgment, utilize strong decision making, analytical and follow-up skills Proficient with personal computers and contemporary software applications (MS Office Suite, Internet Explorer, etc.) Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport Strong guest service orientation Rapid learner with the ability to grasp concepts and protocols

  • Must maintain a high attention to detail.

WHY IDEAL IMAGE?

Compensation:

  • Competitive compensation and bonus opportunities

Additional benefits:

  • Discounted cosmetic services for employee, family, and friends

  • Cosmetic products discount

  • Company-paid training

  • Amazing company culture

  • And more!

If you are interested in joining a company that values its employees and encourages job ownership in a supportive environment, please apply today! To learn more about IDEAL IMAGE and our services please visit us at: http://www.idealimage.com.

  • Please, no phone calls or walk-ins to our center*
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shuttle Driver Part Time

Chapel Hill Tire

Posted 1 week ago

VIEW JOBS 11/16/2020 12:00:00 AM 2021-02-14T00:00 <p>Are you looking for a place to work that has great culture and values? Do you want to be a part of a team that strives for excellence, and where we treat each other like family? We say yes to our customers and to each other, we are always grateful and helpful and we win as a team. Do you have these same values where you can fit in and be a part of our culture?</p><p>If you just said, “Yes, then Chapel Hill Tire is where you want to be.<br></p><p><br>Under general supervision, the Shuttle Driver will be responsible for transporting customers (AT THIS TIME WE ARE NOT TRANSPORTING CUSTOMERS, WE ARE DOING PICK UP AND DELIVERY) to and from desired destinations, as well as contributing to the improved efficiency of shop operations. This person shall portray a courteous, friendly, professional and service oriented image and strive towards 100% customer satisfaction. The position requires integrity, attention to detail, dependability, initiative and a commitment to embrace company values. <br></p><p><strong>Requirements</strong></p><p>Transports customers to and from desired destinations.</p><ul> <li><ul> <li>A warm smile accompanied by a quick greeting is necessary.</li> <li>Maintains decent conversation with customers</li> <li>Educates customers about the company’s full line of products and services.</li> <li>Answers passengers’ questions in a polite and gentle manner</li> <li>Provides passengers with assistance entering and exiting vehicles</li> <li>Commits to safe driving</li> <li>Thanks all customers for their patronage.</li> </ul></li> <li>Contributes to store efficiency by picking up parts when necessary.</li> <li>Keeps the shuttle van clean and well maintained. The van will serve as an example to our customers of our philosophy of maintenance and preventative repair.</li> <li>Follows relevant safety regulations and state laws governing vehicle operation</li> <li>Tests vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation</li> <li>Seeks out ways to help the manager with the functioning of the store.</li> <li>Assists with answering phones when necessary.</li> <li>Assists store manager with keeping store clean and professional looking.</li> <li>Performs other duties as required within the scope of responsibility.</li> <li>Hours: M-F 7:30am-5pm. This is part time so schedule working 2-3 days per week.</li> </ul><p><br></p><p>Education and/or Experience: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of traffic rules and regulations is necessary.</p><p><br>License/Certification: Valid driver’s license and clean driving history required.</p><p>To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>Language Skills: Ability to exercise excellent communication, organization, time management and listening skills. Must have excellent customer service.<br></p><p>Computer Skills: n/a</p><p>Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with all types of situations that might arise.. Ability to manage priorities and be able to adapt to meet the diverse needs of our customers. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.</p><p>PHYSICAL DEMANDS AND WORK ENVIRONMENT</p><p>The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, and talk or hear. Most of the time, duties will be performed in an enclosed vehicle. Duties may be performed in an indoor setting as well which is temperature controlled or shop setting where temperature control is limited. Shop area is subject to the ambient extremes of North Carolina. The noise level in the work environment is frequently moderate to loud. Exposure to weather, every day face to face discussions, and constant contact with others are part of the job.</p><p><strong>Benefits</strong></p><p>This is a part time position which is not eligible for health or vacation benefits. </p><p><br></p><p><em>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law</em></p> Chapel Hill Tire Durham NC

Client Care Receptionist - Aesthetic Services (Part-Time)

Ideal Image