Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Client Care Project Manager

Expired Job

Bank Of America Corporation Riverside , RI 02915

Posted 3 months ago

Job Description:

This position is part of the Consumer Client Care Strategy Team which is responsible for driving the Consumer Client Care strategy, Program Management of Bank of America Voices and oversight of Consumer Client Retention. This role will primarily be responsible for providing executive business support to the Consumer Client Care Strategy Executive and the Head of Consumer Client Services.

This position may be filled anywhere within the US

Responsibilities include but are not limited to:

  • Developing Executive communications to support the Client Care message, culture and strategy

  • Managing the content for the Client Experience Council

  • Board of Directors content for Client Care and Client Experience

  • Ad hoc, time sensitive requests

  • Strategic projects as needed


Must have 5+ years of Client Experience program and / or leadership experience (candidates with a variety of industry experience will be considered the stronger candidate)

Ability to define and execute on tactics to improve client experience performance across multiple businesses and client segments

Proven track record of building strong partnerships and influencing at the manager and executive level without direct authority

Demonstrated effective communication skills to support marketing materials and executive communication

Proven technical skills with high usage of PowerPoint, Excel and working with graphs

Ability to multi-task and juggle competing priorities

Posting Date: 08/20/2018

Location: Phoenix, AZ, MCDOWELL BLDG, 1825 E Buckeye Rd, Newark, DE, Christiana II, 1000 Samoset Dr, Tampa, FL, DOWNTOWN TAMPA, 101 E Kennedy Blvd, Carrollton, GA, Carrollton Maple Street BC, 600 Maple St, Boston, MA, 100 FEDERAL ST (MA5100), Waltham, MA, 1025 Main St (MA6536), Utica, NY, 5701 Horatio St (NY7501), Riverside, RI, 3400 Pawtucket Ave (RI1530), - United States

Travel: Yes, 10% of the time

Full / Part-time: Full time

Hours Per Week: 40

Shift: 1st shift

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Operations Project Manager

Bank Of America Corporation

Posted 2 weeks ago

VIEW JOBS 10/31/2018 12:00:00 AM 2019-01-29T00:00 Job Description: Manage business and technology change within the Global Procurement organization. Engage with business partners to define business requirements and manage all aspects of the change. Change will include major initiatives and smaller enhancements. Requires strong process management, project management, and business partnering skills. Manage transition of Ariba On-Premise application / business processes to a cloud based model. Participate in the target state design, configuration, testing and implementation. Focus on operational excellence and improving the end user experience. Extensive collaboration across Global Procurement, other LOBs, technology and with vendor consultants. Qualifications include extensive proven experience in: * Project management * Process management * Business partnering / collaboration * Communication / presentation * Procurement and Accounts Payable * Global expansion * System implementation * Operational excellence Posting Date: 10/30/2018 Location: Boston, MA, 225 FRANKLIN ST (MA1225), Charlotte, NC, 201 N TRYON ST (NC1022), Riverside, RI, 3400 Pawtucket Ave (RI1530), - United States Travel: Yes, 15% of the time Full / Part-time: Full time Hours Per Week: 40 Shift: 1st shift Bank Of America Corporation Riverside RI

Client Care Project Manager

Expired Job

Bank Of America Corporation