Client Care Coordinator In Residential Property Management

Interested in starting a dynamic career in Real Estate Management and Rentals as an entry level salaried position? We are seeking a motivated and energetic candidate to join our boutique property management and rental team as a Client Care Coordinator. This full-time position offers a huge range of tasks throughout a typical day combined with a predictable salary and growth potential and is an excellent chance to gain experience in all aspects of rentals and property management while interacting with landlord and tenant clients.

The ideal applicant has a strong interest in Real Estate, a passion for customer service and communication, is creative, driven, well organized, and has great attention to detail. Portions of your day will consist of office/computer work and the remainder will be in the field, at properties we are renting or managing.

Our new team member will be given a diverse array of tasks and responsibilities to help our small business run smoothly, so they must be comfortable with on the fly re-prioritizing and new challenges from multiple managers. This is a great opportunity to join our small, close-knit team while working and learning in a fun and friendly setting in one of Jamaica Plain’s top Real Estate offices. The selected candidate will have the opportunity to grow their role and responsibilities as they learn more about the business.

Requirements

• Assist Property Managers in their tasks and learn from them;
• Schedule showings for our rental clients;
• Handle apartment pictures, advertisement, etc. as needed;
• Help with showings of rental units;
• Process applications and related paperwork for new applicants;
• Communicate with tenants on questions they may have about their rental units including but not limited to maintenance requests, tenant notices, etc.;
• Meet maintenance vendors on site to provide unit access;
• Perform end of lease walk-throughs/inspections of properties;
• Additional assignments as requested such as errands, property visits, key making, bank runs, etc.
• Acting as the first contact of Arborview Realty, answering phone, greeting walk-ins;
• Office upkeep and support including mail, scheduling/ordering office supplies, etc.;
• Weekend and evening appointments;
• Being on call at certain pre-planned times and dates

Qualifications

• Bachelor’s degree preferred, ideally in business or a related field
• Strong interest rental and property management
• Excellent communication, attention to detail, and writing skills required
• Adaptive and sociable personality
• Highly organized and able to meet deadlines
• Eager to learn and handle a fast-paced environment
• 40 – 45 hours/week (depending on the season; schedule can change)
• Must be available for scheduled weekend and early evening appointments, usually work week is 5-6 days in busy season, 5 days in off season.
• Real Estate Salesperson License is a plus but we will pay for the selected candidate to do the coursework and testing to obtain their license
• Reliable, clean transportation
• Must live within 10 miles of Jamaica Plain (Boston, 02130)

Please send resume and cover letter only in PDF format to rentals@arborviewcompanies.com

Benefits

• Starting salary potential of $57K (based on experience), plus bonus potential.

• Health insurance to be covered after 1 year of employment
• This Job has an initial commitment of 1 year with bonus for completing the commitment.

• Unlimited referral income potential: teammates make an additional $5 - 20K.
• 2 weeks of paid vacation in first year
• 6 personal or sick days
• Easy access to great restaurants, orange line T station, commuter rail and bus
• Enjoy Jamaica Pond & Arboretum minutes away for a refreshing mid-day walk
• Company bonding, team building events, dinners and holiday party
• Potential discount on rent for certain properties in our portfolio

About Arborview Realty, Inc.

Arborview Realty Inc. is a full-service Real Estate firm in one of Boston's most dynamic neighborhoods, Jamaica Plain. We are committed to delivering local expertise, high-level customer service and attention to detail to all our clients and tenants. We are proud to be the #1 or #2 office in total sales volume in Jamaica Plain for the last 9 years.

We have modernized the traditional brokerage model of cut-throat agents competing against each other and fostered a culture of partnership in which our agents work together in a collaborative environment. We are a professional, fun, family-run business with each team member being highly valued and respected. We proudly represent over 300 highly-desirable rental properties throughout Jamaica Plain, Roslindale and surrounding neighborhoods.