Client Assoicate

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Job Description

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report.

We are currently seeking an especially sharp, motivated and detail focused Client Associate to support a team of advisors and their clients. This is an outstanding career opportunity in the Financial Services Industry. This team-critical role requires outstanding attention to detail, the ability to balance multiple requests, exemplary client service skills, and a high level of integrity and confidentiality with respect to client, FA, branch and company information. This is a full-time position with benefits including healthcare and 401(K). Pay is competitive and DOE.

Experience and Skills

Primary Qualifications:

• Will be required to successfully complete the (SIE) Securities Industry Essentials and FINRA General Securities Representative (Series 7) Exam and Uniform Securities State Law Exam (Series 66 [or Series 63/65]).

• Previous customer service experience required.

• High School diploma, GED or comparable work experience required. Post-Secondary education preferred.

• Solid technology skills (Microsoft Word, Excel and Outlook).

• Excellent communication (written and verbal), problem solving and client service skills.

• Strong attention to detail and accuracy including the ability to perform semi-advanced math.

• Ability to handle multiple demands and contending priorities in a deadline-oriented environment.

• Ability to maintain regular, predictable attendance and to work overtime as needed.

• Desire to work in a team setting.

Primary Duties:

• Provide especially professional and courteous customer service supporting client satisfaction.

• Adherence to all Branch, Firm and Compliance policies, procedures, rules and regulations.

• Review, maintain and process account documents and information

• Inform FA of relevant information and activities related to client accounts and transactions.

• May assist FA with comprehensive financial plans for current and prospective clients.

• Assist FA in developing and implementing periodic client mailings, communications and events.

• Facilitate the transfer of client funds and/or securities and the issuance of checks upon request.

• Provide administrative support, including but not limited to phone, correspondence, appointments, filing and other projects as assigned by the FA and/or Branch Manager.

• Act as first line of contact for all incoming client communication.

• Compose letters and memoranda in accordance with established policies and procedures.

• Provide backup for other team members in the branch, including front desk coverage.

• Other projects and duties as assigned!

What we offer:

Competitive salary plus excellent benefits and perks including, but not limited to:

• Medical, Dental and Vision

• Company 401(k)and ESOP contribution

• Generous sick, vacation, and maternity/parental leave

• Paid holidays

• Professional Development Opportunities

• Tuition Reimbursement ($15,000 lifetime cap)

• Discounted personal insurance including home, auto and recreational vehicles

• Charitable gift-matching program

• Davidson Day of Giving

• Our tradition of positively impacting communities in which we live and work.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.