Managing a territory in the west, The Client Alignment Executive is responsible for managing an assigned group of health and human services State clients in Public Sector. This includes sale of Netsmart Software products including licenses, maintenance, consulting and hosting services to meet and exceed key business measurements for our Clients.
This individual will grow, develop and manage Netsmart clients. They will work with these clients to create and maintain long-term client relationships. A critical success factor will be to ensure a client's health and satisfaction with Netsmart offerings. Responsibilities will include generating new business with current clients through alignment plans that utilize Netsmart products, consulting and hosting services. He/she will analyze the policy and tactical needs of their clients and use this information in creating client roadmaps.
Accountable for Netsmart Client Alignment Executive targets including licenses, maintenance, hosting, solutions and services
Proactively manages Public Sector Clients and closing opportunities using extensive process knowledge and health and human services and software product expertise
Cultivate relationships that include C-Level leaders (Department heads, Administrators, Commissioners, Bureau Chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
Meet with State clients and established alignment plan parameters to build and nurture the relationship and assist in identifying further opportunities
Comprehends and effectively communicates Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value
Leverages cross Netsmart solutions and market knowledge to create lasting client relationships
Effectively teams with the Client Development, Netsmart Community Practice Leaders, Lines of Business Managers, and Operational teams to bring the right resources to the client alignment effort
Identifies new client business development opportunities and communicates them to the Public Sector and Client Development teams
4 or more years of software sales experience or relevant Public Sector experience
4 or more years of experience selling enterprise software applications ore relevant Public Sector experience
Human Services, health and/or welfare organizations in Public Sector
Up to 70% travel required
Demonstrable success in leading and managing significant account growth for clients
Managed multiple human services clients
Worked with service organizations giving guidance in enterprise software deployments
Current health and human services relationships
Experience leveraging service delivery for State or government clients
Passion for developing, growing and sustaining revenue relationships with clients
Professional certifications are advantageous
Netsmart provides equal employment and advancement opportunities to all individuals. Employment decisions at Netsmart will be based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Netsmart complies with any applicable state and local laws governing nondiscrimination in employment.