Client Advisor

Client Advisor

Job Overview

At Polly, we're changing the way people shop for car insurance through technology. If you're a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly's cutting-edge technology products, allowing our top performers to earn $50k-$60k/year, after initial paid training.

Job Overview

As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by:

• Handling an average of 150 inbound leads per month with motivated real-time car buyers

• Navigate through multiple carrier systems while preparing & cross-selling personalized quotes

• Provide expert advice and recommendations to our customers and clients

• Close sales at a strong conversion rate from your high inbound lead flow (no cold calling)

• Foster an unmatched customer experience at every touchpoint

Hours of Operation

The Polly Sales Center is operational 9:00am

• 8:00pm (EST); Monday

• Friday and 10-7 on Saturdays.

New Agent Schedule:

11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET.

Schedules will be assigned based on business needs and commence upon completion of full-time training.

Training:

During training, you're expected to work full-time and be logged in during training hours. You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time. Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday

• Friday 10am-7pm schedule and 2 weeks of a Tuesday-Saturday 10am-7pm schedule. Once training is complete, you will transition to your full time New Agent Schedule listed above.

Compensation:

Polly offers a competitive market base salary of 32k-38k annually plus bonus. Salary is based on location and experience. Our average performing agents have the opportunity to make 50k-60k in total compensation annually.

What You'll Need to Succeed

• A valid Property and Casualty insurance license

• 1+ year(s) of experience selling auto & home insurance in a Call Center

• Experience working in a high-volume call center

• Experience selling multiple carriers and multiple state coverages

• Solid computer, IT, and systems experience

• Persuasive; persistent and confident in closing a sale in fast paced setting

• Excellent communication, organization, and multi-tasking skills

• Self-initiative to continuously follow up with warm leads to drive deals to completion

• Experience with AMS360, PL Rater, and/or other rating tools, preferred

• Bilingual preferred (Spanish), not required

• Home internet connection (cable, fiber or DS) from a major ISP with min 25 Mbps download/5 Mbps upload speeds.

Work & Life, Balanced

• We're Here for You:

• Medical, dental and vision insurance

• HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit

• 3 Weeks PTO Allowance

• Paid Parental leave + baby cash

• Generous holiday time

• Matching 401(k) contributions

• Life & disability Insurance

• Work from anywhere options

Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

About Polly

Polly is on a mission to offer people a better way to buy insurance, by embedding it into life's biggest, most important purchases, like a car or a home. Instead of having to buy a car in one place and insurance in another, Polly embeds 30+ top insurance choices into the car-buying process. Get insurance options from a Polly Licensed Agent, or quickly buy your choice on your phone. Buyers who shop and save with Polly at the dealership can use their savings to get a better car package or lower their overall monthly payments before driving off in their new car, fully insured. Headquartered in Williston, Vermont, Polly was founded in 2016. Today, hundreds of employees work remotely across the United States. Visit our careers website to learn more about culture and opportunities at Polly.

Salary range $32,000-$60,000 annually