Client Advisor - In Charge

Are you eager to come work for an established Billings community Agency of over 40 years?!

We are hiring

• Client Advisor In-Charge

• Days & Nights

Benefits: We offer a robust benefits package available to employees working 30+ hours/week, following 60 days of employment!

• Medical

• Employer pays $492.00/month toward Employee coverage.

• Additional plans for children and family available at employee cost.

• Dental

• Employer pays 100% of Employee-only coverage.

• Affordable coverages available for children and families at employee cost.

• Vision

• Affordable plans available for Employee, children, and families at low cost.

• Life Insurance

• Agency pays for $25,000 coverage plan on all benefit-eligible employees.

• Supplemental life insurance plans available at employee cost.

• Short-and-Long-term Disability: 100% Employer paid coverage for employees.

• 401k/Retirement plan

• Employees eligible for 401k contributions following 1 year of employment and 1000 hours worked.

• Employer profit sharing eligible annually, based on board approval.

• AFLAC - Supplemental plans available to employees for themselves and families at employee cost.

The following benefits are available to all employees working 20+ hours/week on a pro-rata basis - starting from DAY 1!

• PTO

• Accrue PTO as soon as your first paycheck.

• Employees from 0-2 years of employment accrue 4.65 hours per pay period - this comes to 15 days a year!

• Increments increase with tenure at 3 years, 5 years, and all subsequent 5-year marks following, up to 25+ years.

• Paid Holidays

• Enjoy the benefit of 11 paid holidays!

Starting wage: $19.00/hour, DOE. 8% Night-Shift Differential (11pm-7am)

Job type: Full-time

Shift: Days 7am-3pm and Nights 11pm-7am; Specific schedules to be discussed upon hire.

• HIRING IMMEDIATELY*

What Skills do you need?

The Client Advisor In-Charge is experienced in corrections, law-enforcement, and/or social services, with some experience in supervision or running a shift.

Must haves:

• High School Diploma

• Undergraduate degree preferred.

• Valid driver's license.

• Ability to pass federal drug screen process and background check.

Must be able to delegate tasks, respond to inquiries, and train others.

Let us tell you more about our team!

The security team - made up of Client Advisors, In-Charges, and Supervisors, is led by the talented Operations Supervisor of Passages.

The Operations Supervisor at Passages has over 15 years with the Agency and started as a Client Advisor, she has worked diligently to build the successful operations team that you will find at Passages.

The Client Advisor/Operations Department is comprised of 3 SROs, 3 Client Advisor Supervisors, 6 Client Advisor In-Charges, and a variety of other Client Advisors, that all keep things running and operating smoothly for our residents and staff.

What will you do in this position?

Client Advisor In-Charge is responsible for welfare, accountability, safety, and health of residents and staff in the facility on their assigned shift.

In-Charge staff are responsible for ensuring all security checks and functions are conducted on residents.

Some of the duties will often include but are not limited to:

• Ensuring new CA staff are assigned a mentor and being actively trained while on your shift.

• Ensure duties during shift that are on the In-Charge checklist are accomplished.

• Arrange coverage as needed in event of absence of scheduled staff.

• Assist in revisions of resident handbooks, SOPs, addendums, and trainings.

• Attend meetings as assigned.