Client Administrator

Specialized Security Services, Inc. Plano , TX 75093

Posted 3 weeks ago

Reporting directly to the Sr. Vice President of Operations, The Client Administrator supports PCI Compliance project initiatives by coordinating projects between Engineers and Qualified Security Assessors. Direct Client Interface, and building relationships with key clients. This role has a significant component in defining security requirements and ensuring that all projects meet these requirements, or that exceptions and issues are noted and remediated as appropriate.

Requirements

  • Provides direct support to the Engineers, QSAs and Clients to ensure timely delivery of reports and presentations.
  • Provide direct support to the Engineers, QSAs and Clients prior to, during and after all Specialized Security Services, Inc. services.
  • Act as a liaison between our Clients, Managers, and Associates to coordinate, finalize and communicate any scheduling requests.
  • Prepare required folders as needed based on Client Status Reports (CSR) and services being provided for each Client assigned.
  • Ensures the Engineer and QSA Folders with all necessary documents is given to Engineers/QSA as soon as possible but no later than the Friday before the Clients scheduled services.
  • Prepares and maintain the Administrative Folders.
  • Update Engineers and Management on any client changes.
  • Prepares Reports for presentations, follow QA Flow Chart to obtain approval of reports prior to presentation.
  • Provide updates for the Weekly Client Status Reports
  • Maintain weekly communication with Clients, providing support and answering any questions or concerns in a timely manner to enhance S3s relationship as the Clients security partner.
  • Perform Quality Assurance by performing spelling and grammar check of final Reports. Cleaning Up all documents to look clean and professional; and are in the S3 approved template
  • Respond to customers in a positive and timely manner.
  • Respond to concerns, questions and issues by maintaining direct and continuous contact with Clients.
  • Benefits

  • Proven track record of successfully delivering business requirements to time and budget constraints
  • Ability to work in a fast-paced environment
  • Multi-Tasker
  • Client Facing experience
  • Understanding of technologies preferred
  • Excellent communication skills
  • Knowledge of vendor/supplier contracts reviews
  • Knowledge of Security Governance, Risk Management and Compliance
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    Client Administrator

    Specialized Security Services, Inc.