Clerk- Patient Satisfaction- Per Diem

Job Overview:

The Clerk oversees the daily operations of the front desk in the main lobby.

Qualifications:

Required:

• High School Diploma

Preferred:

• Three to Five years in patient relations or similar background

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• Shifts can vary from 9:00am 5:30pm, or 10:30am 7:00pm when covering the main lobby front desk

• Weekend and Holiday rotations

• Per Diem

Essential Functions:

• Assists those calling in by providing appropriate and accurate patient

• Assure a neat and clean main lobby environment and initiates corrective

• Assures that the professional visitor identification policy is adhered to

• Coordinates patient information inquiries using telephone

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer