Clerk

Position Description

The Clerk performs clerical and receptionist duties that include answering incoming calls, filing, and distributing mail for the Probate Department of the Harris County Clerk's Office.

Duties and Responsibilities:

• Answers all incoming calls and routes to appropriate section.

• Timestamps, labels and distributes incoming mail.

• Files all correspondence.

• Mails return correspondence and receipts.

• Keeps all forms stocked in bins for customers in public area.

• Completes all searches, prints cash receipts and prepares return labels if required.

• Keeps log up to date with certified mail, UPS and Fed Ex deliveries

• Mails forms requested by phone.

• Prints daily report and verifies new estate information in our case management system.

• Verifies new cases in our case management system.

• Performs other duties as assigned.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

Requirements

All applicants must register and take the HRRM Clerical Skills Test and score a minimum of 80% with a typing speed of 35 W.P.M. and 80% accuracy.

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrrm-clerical-skills-test

Please see testing instructions in the General Information section below.

Education and Experience:

• High School Diploma or GED equivalent from an accredited educational institution.

• Minimum of one (1) year of paid receptionist or clerical work experience.

Knowledge, Skills, and Abilities:

• Basic proficiency skills in the use of Microsoft Office applications.

• Must be detail-oriented.

• Must have good prioritization and organizational skills.

• Ability to work as a team player and work well with others.

• Ability to type 35 words per minute with 80% accuracy and 80% accuracy on the clerical skills test.

• Ability to handle multiple phone lines and multi-task.

• Ability to display compassion and understanding.

• Ability to work overtime without prior notification and work flexible hours as required.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Register Online for the HRRM Clerical Skills Test using the following link: https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrrm-clerical-skills-test

• Click the above link to the HRRM Clerical Skills Test registration page

• Click on "Apply" to submit your request for testing

• You will receive a test invitation and instructions via e-mail within 48 hours

• You will have no more than 5 calendar days to access and complete testing

• Your score will be automatically uploaded to your application

• The test may be taken once every 30 days

• Most recent test scores are retained for up to 6 months

Position Type and Typical Hours of Work:

• Regular Full-time

• Monday

• Friday | 8:00 A.M.

• 4:30 P.M

• Overtime as needed

Salary:

• $16.50 Hourly

Location:

• Downtown Houston

• Civil Courthouse, 201 Caroline, Houston, TX 77002

• This position does not include paid parking; a subsidized Harris County Metro card is available after employees receive their first paycheck.

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma

• Associate Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

02

Which of the following best describes your verifiable paid receptionist or clerical work experience? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than one (1) year

• One (1) year but less than two (2) years

• Two (2) years but less than three (3) years

• Three (3) years or more

• I do not have this experience

03

Please provide details about your verifiable paid receptionist or clerical work experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

04

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced

• Intermediate

• Basic

• Entry Level

• Not proficient

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx