Hamilton County (Oh) Cincinnati , OH 45201
Posted 2 weeks ago
Clerk 2, 2nd Shift
Municipal Criminal & Traffic
Our mission is to provide quality customer service to the people of Hamilton County, promote access to justice for all, manage financial services for the justice system, and ensure the integrity, preservation, and accuracy of our court records while providing fair and timely access to them. The Clerk's Office is committed to our 200+ employees. We strive to create a work environment where employees thrive, engage, feel supported, and find community. We aim to be the employer-of-choice for public sector employees in the region by purposefully defining our culture, providing professional training and personal growth opportunities, recognizing and rewarding performance, and encouraging our employees to innovate and lead.
REPORTS TO:
Second Shift Manager, Municipal Criminal & Traffic
STATUS:
Full-time, 35 hours/week, non-exempt, unclassified
JOB LOCATION:
Hamilton County Justice Center
HOURS:
Tuesday
Saturday, 2:30 pm
10:30 pm (Saturday no lunch)
TRAVEL REQUIREMENTS:
No travel required
STARTING PAY RATE:
$21.37 per hour; plus $2.00 shift differential
SUPERVISORY RESPONSIBILITIES:
No
JOB OVERVIEW:
A 2nd Shift Clerk oversees transactions at the Municipal Criminal & Traffic Division counter with precision and efficiency. In this role, you will be responsible for managing and entering documentation in the Court Management System, ensuring compliance with state regulations, and providing great customer service to citizens seeking payment assistance for criminal and traffic cases.
The ideal candidate shares our vision for the future, demonstrates our values of respect, integrity and fairness, kindness, and serving others, and is:
Eager to learn
Committed to excellence
Team-oriented
Big-picture thinker
ESSENTIAL DUTIES:
75%: CUSTOMER SERVICE
Provide exceptional customer service by assisting customers at the counter or over the telephone.
Process paperwork based on standard procedures
Enter data into the case management system for criminal, traffic, and probation cases in an accurate and timely manner.
Scans criminal complaints and other court documents into the case management system.
Collects fines and/or fees associated with bonds, criminal cases, and traffic cases.
25%: CLERICAL SERVICES
Accepts or denies arrest warrants, complaints, and affidavits based on probable cause determination.
Balance cash drawer at the end of the work shift review any anomalies or out-of-balance conditions with managers.
OTHER DUTIES AS ASSIGNED
PREFERRED SKILLS:
Knowledge of:
Ability to:
Interact and build relationships with people of diverse backgrounds, personalities and characteristics, including but not limited to age, gender-identity, race/ethnicity, religious beliefs, disability status, sexual orientation, socioeconomic status, and physical appearance.
Maintain professional demeanor at all times and act in accordance with the office values - respect, integrity and fairness, kindness, and serving others.
Provide excellent customer service.
Skilled in:
Data entry and analysis
Basic computer functions.
QUALIFICATIONS:
PHYSICAL DEMANDS & WORKING CONDITIONS:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Hamilton County Clerk of Courts is committed to providing a work environment where all employees are treated fairly and equally in all terms and conditions of employment, and all decisions concerning Clerk employees or applicants shall be made without regard to race, sex, gender identity, religion, national origin, sexual orientation, age or disability. We have zero tolerance for violations of employee rights, harassment or discrimination based on any of the above criteria.
Hamilton County (Oh)