WHAT IS THE W&IDIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
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WHAT DOES A CLERK DO? There are many types of clerks located throughout the organization. Most of these clerks are involved in the processing, distributing, and managing of incoming and outgoing correspondence. The Mail and File Clerk, for example, performs a critical role in processing both incoming and outgoing mail. In fact, the Mail and File clerks process more than a million pieces of correspondence, including tax returns, each year. On the other hand, the General Clerk, whom experiences similar volumes, is responsible for processing, distributing and managing the correspondences, incoming and outgoing documents and files, once it is ready to be worked within the Business Division. All clerks perform critical roles in the Services ability to serve million of taxpayers each year.
As a GENERAL CLERK you will:
Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.
Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data and number returns/documents; maintain supplies and prepares requisitions.
Perform a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; administering recall/release of seasonal employees; and performing other support activity.
Prepare and maintain regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/
HelpRequirements Conditions of Employment
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Must be a U.S. Citizen or National
IRS Employees with Career/Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
You must meet the requirements described below:
GS-04 LEVEL: You must have one (1) year of general experience at the level of difficulty and responsibility equivalent to GS-03 grade level in the Federal service. The experience could have been progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience OR; Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).
You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Department Of The Treasury