Clerical Assistant

Job Description

Heritage Honda is now hiring a Clerical Assistant for our busy Service Department.

The Clerical Assistant supports the Service Manager by handling various team duties, including cashiering, aiding with loaner vehicles, managing timekeeping, and providing customer service. This role requires strong multitasking skills and the ability to prioritize tasks logically

Essential Duties:

• Greets customers at the cashier window in a pleasant and professional way.

• Computes customer bills.

• Receives cash, checks, and credit card payments from customers; records the amount received. Makes changes and issues receipts to customers.

• Provides cash refunds or credit memorandums to customers for returned merchandise.

• Reconciles cash drawer daily.

• Refers customers who have questions about the work performed, additional maintenance or repairs, etc. to the service writer or other appropriate individual.

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

• Maintains and files repair orders, parts invoices, rental forms

• Reconciles gas purchase statements.

• Assists service and parts department with telephone coverage.

• Provides clerical and secretarial assistance to parts and service departments.

• Maintains a professional appearance

• Performs other duties as assigned.

Qualifications:

• Good organizational skills

• Good telephone skills

• Well organized, self-motivated, team player

Our MileOne Employee Advantage:

MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.

MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more.

MileOne Autogroup is an equal opportunity employer and we maintain a drug-free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

Service

Heritage Honda Westminster

Post Internally and Externally

Zip Code

21157