Bellingham Technical College invites applications for a Clerical Assistant III for its Youth Reengagement (IMPACT!) Program. This is a 10 month, regular classified, cyclic full-time position with scheduled leave without pay periods in July and August. The position reports to the Youth Reengagement Program Director for the IMPACT! Program. The position is expected to continue beyond June 30, 2019, but is contingent on school district contract renewals each year.
The Assistant will perform a variety of complex clerical assignments such as preparing K-12 and college reports, establishing record keeping/filing systems or database files, interacting with prospective students, monitoring records and responding to inquiries regarding program policies and procedures.
In collaboration with Whatcom County School Districts, the Bellingham Technical College's IMPACT! Program offers flexible school programming and a pathway to academic and career success for students who are likely to drop out, or have already dropped out of high school.
Position Duties & Responsibilities
Note: the examples of work are not necessarily descriptive of all work for this position. The intent of this description is to give a general indication of the levels of responsibility, knowledge, skills, training, experience, and complexity required to perform the work of the position. The omission of specific duties or tasks does not preclude management from assigning additional duties or tasks not listed.
Serve as primary clerical support for the IMPACT! program, including answering telephones, resolving problems and responding to inquiries from prospective students, scheduling appointments, and receiving and referring Transitional Studies visitors;
Maintain electronic file systems and databases;
Devise, evaluate and revise forms for internal use;
Assist in the preparation, compilation, and coordination of state reports both monthly and annually; prepare K-12 and college reports;
Perform daily data entry in web-based database regarding student attendance and program participation;
Perform complex word processing tasks such as merging and sorting, integrating text with graphics, uploading and downloading materials and creating footnotes and outlines; use spreadsheet and database software to develop and maintain records;
Prepare written or electronic communications to send to partner school districts;
Proctor group testing sessions;
Proofread written material, correcting for sentence structure, spelling, grammar and punctuation;
Receive and maintain inventory;
Perform related duties as required.
Knowledge, Skills & Abilities:
The knowledge, skills, and abilities listed below represent the characteristics and essential performance expectations of the position. Applicants do not necessarily need to enter the position with all of these knowledge, skills, and abilities.
Knowledge of program, and college policies and procedures;
Working knowledge of general office equipment;
Knowledge of applicable state WAC.
Strong computer skills, including but not limited to spreadsheets, word processing, computerized databases;
Strong team building skills;
Strong organization skills;
Skill in and accuracy with detail work, filing documents, and proofreading skills;
Responsive customer service skills;
Excellent verbal and written communication skills.
Communicate positively and effectively with a diverse clientele;
Maintain a high level of confidentiality;
Work with individuals of varied ethnicity, ages, backgrounds, and abilities;
Work with frequent phone or in-person interactions and numerous other interruptions, handle multiple tasks; answer phones; work independently; and meet deadlines;
Work under pressure and prioritize competing demands;
Develop, organize, track, and maintain office documents, policies and procedures;
Develop and maintain good working relationships with students, colleagues, staff, administrators and other contacts;
Maintain regular punctual attendance.
Physical Work Environment:
Typical office setting, which requires up to 7 hours per day of data entry using a variety of software; Must be able to sit and stand for long periods of time; Frequent need for oral, written and auditory communication; Frequent use of computer and mouse; Occasional stooping, bending, twisting and lifting up to 10 pounds; Frequent finger manipulation, typing, grasping, repetitive motion; Working in an open office environment that may be noisy at times and with frequent interruptions and distractions; Frequent contact with co-workers, students, and the public. Qualifications
High school diploma or equivalent AND at least two years of recent clerical experience that includes working with the public and/or students - or equivalent education/experience;
Demonstrated ability to work with youth (16-21 years old) as well as individuals of varied ethnicity, ages, backgrounds, and abilities;
Experience successfully working in a team environment.
Associate or higher degree;
Experience working with students in a technical/community college setting;
Experience working with youth and/or low-income, first-generation students, students of color, and/or students with disabilities.
Compensation & Work Schedule:
In accordance with the negotiated agreement with the Bellingham Educational Support Team (B.E.S.T.), Range 6, $2,849 per month ($16.38/hr), with increments to $3,597 per month ($20.67/hr) after five plus years of BTC experience in the position. In addition, position receives sick, personal and vacation leave accruals, paid state holidays, and a Washington State insurance and retirement benefits package. Work schedule is Monday through Friday 8 a.m. to 5 p.m.
The position has been designated as a bargaining unit position represented by the Bellingham Educational Support Team (BEST).
Condition of Employment:
This position will be subject to pre-employment background check and employment is contingent upon passing a criminal background and fingerprinting or other conditions required by the local school district(s), OSPI and satisfactory to the college.
Application Procedures and Deadline:
Required application materials must be completed and submitted online at www.btc.edu/jobs and received by 5 p.m. on October 12, 2018. Applications received after this date and time will not be considered. More information about Bellingham Technical College is at www.btc.edu or contact the Human Resources Office at (360) 752-8354. BTC is not currently sponsoring H1-B Visa's.
Required Online Application Materials:
Completed Online BTC Employment Application;
Online Supplemental Questions.
All applicants are required to complete the online Supplemental Questions, which will be scored. Software or other examinations may be administered for finalists.
Interviews are scheduled to be held between October 25 and November 5, 2018.
Bellingham Technical College