Clerical Assistant

Beth Israel Deaconess Medical Center Lexington , MA 02420

Posted 2 months ago

Job Posting

Job Summary: Performs a variety of routine office clerical duties in accordance with specific instructions and established work procedures. Uses standard office and business equipment.

Department Specific Job Responsibilities:

  • Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.

  • Serves as a communication source in the delivery of patient care by being responsive, accessible and visible.

  • Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person.

  • Performs general check in when assistance is needed.

Essential Responsibilities:

  • Organizes and files department materials such as records, correspondence, slides, forms or invoices. Photocopies, faxes or scans documents according to established procedures.

  • Sorts and distributes incoming and outgoing records, documents or mail. Files and retrieves records

  • Resolves discrepancies and verifies accuracy of work.

  • Responds to inquiries and incoming work requests

Required Qualifications:

  • Some High School required.

  • 0-1 years related work experience required.

  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Competencies:

  • Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

  • Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

  • Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

  • Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

  • Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.

  • Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.

  • Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

  • Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clerical Substitutes 20222023

Lexington Public Schools

Posted 2 weeks ago

VIEW JOBS 9/19/2022 12:00:00 AM 2022-12-18T00:00 <p>Provide administrative and other support to ensure the effective and efficient operation of the office or department and promote a safe and orderly environment for students during lunch and recess. Duties of this position include but are not limited to: <br><br> Perform usual office routines and practices including answering phones and communication/security system, providing information and assistance for callers, taking and conveying messages, and distributing mail Greet parents and visitors in a pleasant and professional manner, determine the nature of their business, and direct them to the appropriate destination Assist and direct students who come into the office Ensure absolute confidentiality of information, files, and records Use of technology, office software, and data management systems. High proficiency in operating systems necessary. Provide classroom coverage when necessary. <br><br> Be prepared for outdoor recess year round. Assisting in upholding and enforcing school rules, administrative regulations, and School Committee Policies. Other responsibilities as assigned. <br><br> Hourly rate: $17.9282 Clerical Substitutes will be contacted on an as needed basis for coverage. These clerical positions are temporary and are non-benefits eligible. Experience and commitment to working in a racially and culturally diverse teaching and learning community Applicants for employment are considered without regard to age, physical, mental or psychiatric disability, genetics, race, religion, sex, sexual orientation, gender identity, marital status, national origin, or military status. &quot; /&gt;</p><br> Lexington Public Schools Lexington MA

Clerical Assistant

Beth Israel Deaconess Medical Center