Clerical Assistant 2

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Clerical Assistant 2

Hourly Pay Rate: $15.44 to $23.16

Closing Date: May 06, 2024, Or upon receipt of the first 50 application submissions

Job Summary: Under general supervision the Clerical Assistant will serve as the first point of contact to the District Attorney's Office for the general public and for law enforcement. This contact will take place in person or over the phone. The position will receive, classify, consolidate and/or summarize documents received from various government agencies. The position will accurately enter data in a timely manner from various sources into PROTECT, the district attorney case management system, and will transcribe recorded statements.

Essential Duties/Responsibilities:

• Assists general public and law enforcement in person and over the phone on the status of cases under review, arrest charges, bail, etc. Maintains sign-in boards and connects crime victims to cases as they check in for case reviews.

• Enter cases into PROTECT, the District Attorney case management database. Review and analyze police reports, gathering the necessary information to make case entries and verifies accuracy of charges and statutes provided. Review and prints criminal records. Locate and attach criminal records into PROTECT.

• Upon request: provide "no process" letters when cases are not charged, prepare bail release forms; issue work or school excuses.

• Transcribe and type recordings of jail calls, 9-1-1 calls, forensic interviews, prisoner interviews, and any other recordings used in court proceedings.

• Perform quality control of No Processed cases in PROTECT. Enter data into spreadsheet regarding offsite storage.

• Performs any and all other duties as may be assigned.

Minimum Education and Experience:

• High School Diploma or GED Equivalent

• Current resident of State of Wisconsin

• One years of office clerical experience that includes customer service, data entry and typing.

• Willing and able to work recurring weekends as it may be required as part of a regular work week.

• Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.

Preferred Experience:

• Experience with entering data into PROTECT, the district attorney case management system.

• Experience with transcribing recorded statements.

Required Skills and Abilities:

Customer contact with employees or others primarily at a routine level involving basic information exchange. Working with distressed and sometimes emotional individuals in person and over the phone. Information exchange with peers and others outside the organization involving explanation of information and the gathering of factual information, which may include communication of sensitive or confidential nature. Gather information, answer queries, and/or ask for assistance. Read, write and comprehend simple instructions, type reports, short correspondence and memos. Knowledge of all general office equipment computers, copiers, fax machines and multi-line phones.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

PG NR13 (K. M.)

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Other details

• Job Family Business Support

• Job Function 6 Administrative Support

• Pay Type Hourly

• Required Education High School

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• Milwaukee County, WI, USA
• Milwaukee, WI, USA