Clerical Assistant 2

THE POSITION

The PA Department of Labor and Industry is searching for a Clerical Assistant 2 for the SWIF Underwriting Division in our Scranton, Pennsylvania office. This position processes policy revisions, updates or changes, as requested by insureds, brokers, agents, as well as customer service functions and other clerical and office duties.

If you are energetic, efficient, and detail oriented this may be a great fit for you. Apply today to join our dedicated team!

DESCRIPTION OF WORK

Under the direct supervision of the Administrative Officer and Clerical Supervisor, the person occupying this position is responsible for the following duties. Processes daily mail by reviewing, sorting, and distributing to the appropriate personnel, and stamp dating of receipt. This includes handling original policy-related documents (information pages, endorsements, reprints, etc., from OIT and processes accordingly). Prepares policy packets and other policy-related information for mailing to policyholders and Brokers/Agents. Utilizes the SMART System on a daily basis, making the necessary changes and updates to policies, as required by Policyholders, Brokers/Agents, and Pennsylvania Compensation Review Board (PCRB) and Coal Mining Compensation Review Board (CMCRB) correspondence. These changes and updates can be change of address information, experience modifications, anniversary rated dates, federal identification numbers, telephone numbers, ownership information, additional locations, and related information.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 8:00 am to 4:00 pm, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title);or
• Graduation from high school; or
• An equivalent combination of experience and training

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
• You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
• You must have solid written and verbal communication skills.
• You must show initiative and problem-solving skills.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

01

Preferred Qualifications (not required): Do you have the ability to adhere to the values and ethics of the Department of Labor and Industry?

• Yes
• No

02

Preferred Qualifications (not required): Can you demonstrate the ability to work with professionalism, discretion, and good work ethic?

• Yes
• No

03

Preferred Qualifications (not required): Do you have solid written and verbal communication skills?

• Yes
• No

04

Preferred Qualifications (not required): Do you have the ability to show initiative and have problem-solving skills?

• Yes
• No

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov