Clerical Analyst

NTT Data Corporation Phoenix , AZ 85002

Posted 2 months ago

Req ID: 57654

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Clerical Analyst to join our team in Phoenix, Arizona (US-AZ), United States (US).

In this role you will have the opportunity to:

  • Provide a variety of Business Process Outsourcing (BPO) support services to customers including data processing, document management, data analysis, quality control, delivery support and customer service.

  • Process claims, billing and account reconciliation, credit and collections, UAT, complaint research and resolution, and general customer service support.

  • Resolve customer questions, complaints and requests.

  • Maintain appropriate records and perform related administrative and clerical functions.

  • Access invoicing system, verify financial data, electronically deliver invoices and correspond electronically with customers

Required Skills for this role include:

  • 6+ months of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts.

  • 6+ months of experience as an end user of a billing, general accounting or financial software

  • High School Diploma

  • US Citizenship

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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Clerical Analyst

NTT Data Corporation