Evidence of successful full-time clerical experience involving typing and transcribing dictation. • Ability to perform clerical work of moderate difficulty and complexity; ability to spell correctly and use good English in performing a variety of clerical work; ability to type 55 words per minute, ability to establish and maintain effective relationships with other; ability to explain policies and procedures; ability to transcribe dictation from transcription equipment. • Knowledge of modern office practices and procedures; various forms of correspondence, filing, etc., knowledge of correct English usage, spelling, and punctuation. • Graduation from high school or equivalent, including or supplemented by courses in typing, office practices, and dictation transcription.