Claims Support Specialist

The Opportunity

How You Will Make an Impact

• Support and assist the Risk Management Department in servicing accounts with emphasis on new claim intake and updating carrier claims information.

• Assist with scheduling workers' compensation claim reviews and supporting the execution of the claims review process.

• Provide backup support/claims facilitation with clients and carriers during high-demand periods.

• Record and document claim activity and status notes in Epic (claim payments, correspondence, closing notices, reserves, decisions, phone conversations, etc.).

• Assess claims for proper reporting to carriers and prepare for claims reviews by proactively reviewing open claims and leading follow-up with carriers for necessary updates.

What You Will Need to Succeed

• A combination of experience in Business/Finance/Risk Management/Insurance and a minimum of one year of GL/Auto/Property claims experience OR appropriate combination of experience with property and casualty claims handling.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Valid driver's license as defined by M3's motor vehicle safety policy.

• Property and Casualty License or ability to obtain in 120 days.

• Strong organizational, communication, and customer service skills.

• Ability to manage time effectively and prioritize tasks.

• Professional demeanor and the ability to maintain confidentiality.

Join Us

Join M3 and contribute to a team that values client support, effective communication, and quality assurance. Apply now to be a part of our dynamic Risk Management team!

Your role at M3 won't be about the boundaries presented in a job description - it's about the possibilities that you can envision once you walk through the doors on your first day. We're looking for people ready to take control of their career and excited to make a real impact with their position.

Who We Are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we're privately owned and independent which means we're doing what's best for our clients - not what's best for Wall Street or private equity.

What Draws People to M3

Autonomy- Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact- Every M3er can make an impact, from day one in any role.

Powered by Team- Be a part of a close-knit group of team members with whom you build trust and share responsibility.

People- Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work remotely while still fostering collaboration and innovation in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.