Claims Support Associate

Who is Federated Insurance?

At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth.

Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.

Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect.

We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.

What Will You Do?

In this position you will provide claims administrative support through electronically indexing various forms of documentation and various administrative activities ensuring prompt, accurate, and efficient results. The ideal candidate must have a strong technical aptitude with a desire to learn and contribute in a results-oriented environment using good judgement, innovation, and efficient task completion.

Pay for this position is $20.30 per hour. Hours for this position will be 8:00 a.m. - 4:30 p.m.

Responsibilities Include:

• Reviewing, prioritizing, and completing claims support transactions such as: document indexing, third party payer maintenance, electronic document conversion, basic administrative support requests, and basic medical bill entry.

• Using multiple applications to process transactions while using appropriate judgment.

• Prioritizing multiple tasks and unpredictable work volumes to ensure that work is produced on-time.

• Receiving, maintain and processing electronic media and other incoming claims support material along with altering digital photos, documents and media files to ensure optimum viewing.

Minimum Requirements Include:

• One year of general business experience demonstrating excellent customer service and the ability to manage multiple tasks

• Strong computer skills in Microsoft Office programs

• Proficient typing/data entry skills

What We Offer

We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives.

Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching.

Discover more about Federated and our comprehensive benefits package: Federated Benefits You.

Employment Practices

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

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