COUNTRY Financial is seeking a Claims Supervisor of property claims to join our Springfield claims team. This role will focus on supervising the personnel and operations of assigned property claims personnel responsible for delivering a consistent, positive and satisfying claims experience for our clients through the proper investigation, evaluation, negotiation, and settlement of first party property claims.
Collaborates and coordinates to establish and achieve goals for assigned areas. Monitors and measures metrics to improve results, efficiencies and adherence to claims goals, policies and procedures. Assures consistency across claims operations for assigned areas.
Provides guidance and counsel to claims personnel with respect to the investigation, evaluation, negotiation and settlement of all personal and commercial lines property or liability claims.
Supervises the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results.
Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals.
Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.
3 or more years of claims management work experience with the management skills necessary to achieve required performance objectives.
A sound understanding of insurance contracts, claims law, policy provisions, coverages, and exceptions.
A good knowledge of the legal and regulatory environments involving claims.
Bachelor's degree and at least 6 years of claims experience OR,
Master's degree and at least 4 years of claims experience OR,
At least 8 years of claims experience
And at least 1 year of lead experience
Normal office environment.
Work may extend beyond normal business hours as business needs dictate.
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.
For more details about careers at COUNTRY Financial, please visit us online at www.countryfinancial.com/careers