Claims Supervisor - Auto Bodily Injury And Commercial General Liability (Hybrid)

The Company

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $1.5B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago.

This is a hybrid position with a minimum of 3 days/month, and additional days as required, spent in our New Hartford, NY; Buffalo, NY; Woodbury, NY; Richardson, TX; or Duluth, GA locations.

What you will do

You'll be responsible for managing a team Senior Claims Specialists who handle auto bodily injury claims and low complexity commercial general liability claims. As a leader, you will also provide meaningful coaching, training, and development to prepare your team for advancement opportunities when appropriate. With your leadership, you will be responsible for the team's operational excellence and exceptional service to our customers. In this position, you will also participate in quality assurance to ensure claims handling accuracy. This position requires strong people and project leadership skills, a collaborative mindset, and technical skills in commercial auto and general liability.

Key responsibilities

• Lead a team of Claims Specialists responsible for auto bodily injury and low complexity commercial general liability (business liability insurance) claims, including in Southern venues.

• Plan work and assign to all Claims Specialists.

• Oversee and assume responsibility for all work performed by Claims Specialists, including quality of work and schedules; maintain strict follow-up on all active claims; review files, answer technical questions, discuss problems, check out errors and discrepancies and take appropriate remedial action.

• Review investigations, related forms and reports; analyze and evaluate liability, special damages, defense possibilities, settlement values and coverage questions; set and adjust reserves; extend authorization to Claims Service Representatives and consult superior regarding claims exceeding his authority.

• Oversee and handle suit files and claim matters of a more complex and technical nature. Review law bulletins, court decisions and is required to have a broad understanding of the law and a basic knowledge of anatomy and medical terms.

What you need

• Four year degree or equivalent experience.

• 2-3 years of adjusting work in commercial general liability and auto bodily injury.

• Supervisory experience in commercial general liability and auto bodily injury preferred.

• Familiarity with Texas and Georgia claims and venues strongly preferred.

• Proof of licensing required.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $80,000 - $120,000

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit

• Dental Benefit

• Vision Benefit

• Life Insurance and Disability Benefits

• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)

• Health Savings Account (HSA)

• Flexible Spending Accounts

• Tuition Assistance, Training, and Professional Designations

• Company-Paid Family Leave

• Adoption/Surrogacy Assistance Benefit

• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance

• Student Loan Refinancing Services

• Care.com Membership with Back-up Care, Senior Solutions

• Business Travel Accident Insurance

• Matching Gifts program

• Paid Volunteer Day

• Employee Referral Award Program

• Wellness programs

Additional information

This position is a full time salaried, exempt (non-overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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