Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Claims Supervisor

Expired Job

Arthur J Gallagher & Co. Kansas City , MO 64126

Posted 2 months ago

Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

Arthur J. Gallagher Risk Management Services, Inc. is the U.S. retail property/casualty brokerage division of Arthur J. Gallagher & Co. Our advisors specialize by industry and coverage typesdeveloping solutions uniquely tailored to individual client requirements. We deliver a full range of insurance and risk management products and services, including traditional and loss-sensitive coverages, captives, alternative risk solutions, and financial products to clients around the world. For additional information, please refer to Career Opportunities with Arthur J. Gallagher & Co.

Position Summary:

Under moderate management, supervises a team of claims adjusters. Actively drives adjuster hiring and leads adjuster training. Actively manages assigned adjuster workloads and performance. Participates in compliance and best practice reporting. Demonstrates a thorough understanding of corporate policies and procedures.

Essential Duties & Responsibilities:

  • Uses various metric driven tools such as FOCUS, the Claim Operation Tool Kit to evaluate performance and identify problem areas in advance of them becoming service issues.

  • Reviews findings with manager to jointly develop a plan for corrective action.

  • Defines team goals and communicates those goals to assigned staff. Motivates people to perform at the highest level.

  • Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which states are being handled.

  • Communicates with clients, carriers and brokers in a professional, positive and proactive manner.

  • Works collaboratively across all internal departments.


  • High school diploma.

  • 10 or more years related claim experience required.

  • Appropriately licensed and/or certified in all states in which claims are being handled.

  • Knowledge of all team member related functions.


  • Bachelor's Degree.

Work Traits:

  • Requires exceptional analytical and problem solving skills.

  • Ensures flawless and consistent execution of client service instructions and performance guarantees.

  • Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization.

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered.

  • Must be 18 years of age or older.

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization.

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Claims Specialist Accident & Health (Kansas City Windsor CT Or Marlton NJ)

Swiss Re

Posted 4 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 Claims Specialist - Accident & Health (Kansas City, Windsor CT or Marlton NJ) About Swiss Re Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customized products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group. About the Team: Do you like working with different cultures? Are you open minded and able to focus on detail? This is a rare opportunity to join our unit within an established company, combining the dynamic spirit of the team with the backing of Swiss Re's strong organization. We are responsible for the review, adjudication and maintenance of claim files to include, reporting and monitoring related action items. We perform deep analysis of industry trends that impact claim exposure. We collaborate with and provide our risk management partners with appropriate information. About the Role: This position is responsible for reviewing claims, interpreting and comparing contracts, dispersing reimbursement, and ensuring that all claims contain the required documentation to support the Stop Loss claim determination. You are responsible for customer service and the financial risk associated with an assigned block of Stop Loss claims. This requires applying the appropriate contractual provisions; plan specifications of the underlying plan document; professional case management resources; and claims practices, procedures and protocols to the medical facts of each claim to decide on reimbursement or denial of a claim. Once trained, you will have an initial claim approval limit of $50,000 subject to department guidelines and authority limits. You are accountable for developing, coordinating and implementing a plan of action for each claim accepted to ensure it is managed effectively and all cost containment initiatives are implemented in conjunction with the clinical resources. About You: Bachelor's degree in a related field preferred or equivalent experience * Knowledge of common medical terminology, diseases and their related risks * Do you possess a basic knowledge of Stop Loss Industry * Demonstrated success in negotiation, persuasion, and solutions-based claim paying * Ability to work in an energizing environment; flexibility to handle multiple priorities while maintaining a high level of professionalism * Overall knowledge of healthcare industry * Strong oral and written communications skills * Strong analytical skills and the ability to pay attention to details * Do you have Excellent Excel and Word Skills? Please note: This role can be based in Kansas City, Windsor CT or Marlton NJ Swiss Re Kansas City MO

Claims Supervisor

Expired Job

Arthur J Gallagher & Co.