What we look for
Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of
customer service and help maintain our position as a leader in the global marketplace.
The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
This position will review and process legal invoices against billing standards and guidelines at a Senior Auditor level. The Sr. Auditor will be responsible for the review and auditing of larger invoices, specialized invoices, appealed deductions, and other matters with complexity. The Sr. Auditor will assist the manager with monitoring and prioritizing workloads.
The Claims Senior Legal Auditor / Legal Auditor is responsible for the review, legal analysis, and processing of legal vendor (law firm) invoices in accordance with Markel's Litigation Management Philosophy, Guidelines and Billing Standards. This position will review Claim file and legal documents in the course of legal invoice reviews, as well as collaborate with internal Claims associates and external stakeholders (insureds, law firms, brokers).
Review and analyze legal invoices using experience-gained knowledge of legal fee schedules and litigation management practices customary in the legal and insurance field
Maintain knowledge and familiarity with corporate claims quality standards inclusive of Markel's Litigation Management Philosophy, Guidelines and Billing Standards
Review claim file notes and documents for review and analysis of each invoice/legal matter
Review legal invoice line items for compliance with guidelines
Review and process legal invoice appeals and matters with complexity (senior level responsibility)
Engage in and maintain relationships with Markel Claims associates, law firms, insureds and other vendor partners
Educate claims associates and legal vendor partners regarding Markel's legal invoicing and litigation management standards
Recognize and track billing trends in order to share with team and management
Maintain and exceed expected processing time standards
Participate in various group vendor management meetings including team calibration meetings and other various trainings
Stay current with legal trends, regulations and court rulings pertaining to legal invoice reviews
Work collaboratively in a team environment to support the overall objectives and strategies of the Legal Audit and Claims Vendor Management teams
Education, Certification and Work Experience:
Bachelor's degree required
Juris Doctor and licensed attorney preferred
Experience as a practicing attorney, paralegal or legal auditor strongly preferred
Minimum 2+ years (5+ for senior level) of experience in compliance, legal auditing, litigation management, or legal industries
Insurance experience and insurance designations preferred
Professional liability and management liability experience a plus
Skill Sets and Abilities
Strong technical skills in utilizing e-billing software programs
Excellent written and oral communication skills
Strong organization and time management skills
Business-minded; creative problem solving abilities; strong analytical and project management skills
Ability to work both collaboratively and independently
Professional skill level in Microsoft Office (Excel, Outlook, Power Point, Word)
Working knowledge of OnBase and Imageright document management systems
Comfortable working in a virtual team
Proven ability with high volume workloads in a fast-paced environment
Strong desire for continuous improvement
"Why work for us?"
Diversity and inclusion
Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.
Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors
Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Stylesome of our best ideas start from a conversation between a manager and an employee.
As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.