This position is located in the Port Angeles District Office at 138 W First Street, Port Angeles, WA 98362.
This position is being filled on a full-time, permanent basis.
This is a career-ladder position leading to the GS-11 grade level.Learn more about this agency
Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for
Retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements.
In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments;
Adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA; and use state of-the-art technology to access and update claims information.
Job family (Series)
0105 Social Insurance Administration
HelpRequirements Conditions of Employment
Proof of ICTAP eligibility required
Fingerprint Clearance is Required
Security and/or Background Investigation Required
Selective Service Registration. See Other Information tab
U.S. Citizenship Required
If you are using experience to qualify, you must have:
GS-5: Three years of general experience, one year which was equivalent to the GS-4, that demonstrates the ability to 1) analyze problems to identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; and 3) communicate effectively orally and in writing. Examples of general experience include providing information and assistance to the general public, analyzing, explaining, applying or interpreting laws, rules, regulation or policies.
Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12 month period, you will be credited with 6 months of experience).
Qualification requirements must be met by the closing date of this announcement.
Time in Grade (ICTAP Eligibles Only):
GS-5: Applicants for promotion must not have held a position lower than GS-3 within the preceding 52 weeks.
Time in grade requirement must be met by the closing date of this announcement.
Substituting Education: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education. NOTE: Education completed in a foreign institution must be must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services.
GS-5: Completion of a full 4-year course of study in any field leading to a bachelor's degree OR a combination of post-high school education and the general experience described above. One year of study is defined as 30 earned semester hours or 45 earned quarter hours. (Note: Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.)
If you are selected for the position, you must provide your official college transcripts prior to being appointed.
In addition to the minimum qualifications, applicants must be eligible under ICTAP or VEOA.
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