Claims Specialist

Sixt is looking for a Claims Specialist to handle all at fault- claims in the Claims Department. They will serve as the initial point of contact for calls to the Claim Department, obtain necessary information accurately and efficiently, responding to inquiries, and resolving disputes. The ideal candidate possesses the following attributes:

• Ability and willingness to adapt to change

• Strong independent decision-making skills

• Ability to prioritize various requests and handle changing priorities

• Great attention to detail and accuracy

• Dependable, cooperative, and willing to assist others

• Strong organizational skills with the ability to multi-task

What you will do:

• Collect all necessary documents and information in relation to damage files

• Review and ensure accuracy of all documentation associated with damage files

• Contact at-fault individual(s) to attempt to collect on damages to Sixt vehicles

• Properly bill at-fault individual(s) for all applicable fees (physical damage, towing, storage charges, administration fees, loss of use, diminish value of vehicles, etc.)

• Handle billing disputes from individuals and insurance carriers

• Handle disputes from attorneys

• Resolve and negotiate damage recovery via phone, email, and other means of communication

• Process damage file payments

• Process incoming and outgoing emails and telephone calls

• Perform other incidental and related duties as required and assigned.

About you:

• High school diploma or GED required

• Must have customer service experience

• Experience in claims, collections, or similar field helpful, but not required

• Excellent work ethic and willingness to take on multiple tasks

• Strong analytical skills

• Exceptional interpersonal and communication skills

• Knowledge of MS Office software Word and Excel

• Must be able to work 40 hours per week

• Must be able to work a flexible schedule

• Proficiency in English

• Ability to communicate in other languages (French, Portuguese, Spanish, German, etc.) is a plus.

Additional Information

Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

At Sixt, we pride ourselves on having an inclusive and unique environment.  We are an Equal Opportunity-Affirmative Action Employer - Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information listed above is intended to describe the general nature and level of this position.  Essential functions and responsibilities may change as business needs require.  Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.  Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

Come join our team! Apply now.

About us:

We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!

About the department:

Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.

About us:

We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!