Claims Service Manager

Donegal Group, Inc. Marietta , PA 17547

Posted 3 months ago

Description

Donegal Insurance Group is a regional property-casualty insurance company doing business in 26 states, headquartered in Marietta, PA, with 8 regional offices located in Athens, GA, Duluth, GA, Le Mars, IA, Grand Rapids, MI, Albuquerque, NM, Greenville, OH, Glen Allen, VA, and Sheboygan Falls, WI.

Donegal offers a broad range of personal and commercial insurance products sold exclusively through our network of independent agents. We are committed to the independent agency system and proud of the company's heritage, which spans nearly 130 years. Donegal's strong financial foundation and successful operating strategies have earned the company a rating of "A" (Excellent) by the A.M. Best Company, the nation's leading insurance rating organization.

Donegal Insurance Group has an opening for a Claims Service Manager to join our Marietta, Pennsylvania office. We are seeking a Claims Service Manager with 7 to 10 years of property and casualty claims experience with large accounts. The ideal candidate will possess strong communication skills with the ability to build relationships with insureds and agencies. Other duties include:

  • Manages accounts by participating in team sells, new account orientations, claim reviews, and assisting accounts with questions and concerns regarding claims handling

  • Manages agencies by educating them on Donegal claims services and issue resolution

  • Assists with creating a dedicated claims service team for large accounts by communicating service requirements and needs to claims management

  • Communicates with Underwriting and Loss Control regarding issues that arise from claims activity

  • Develops a claims information section on the Donegal website for policyholders

Position Requirements

  • Minimum of 7-10 years of P&C Claims experience with large accounts

  • Bachelor's Degree

  • AIC, ARM, and/or CPCU designation(s) preferred

  • Strong communication and interpersonal skills

  • Excellent analytical and problem solving skills

  • Attention to detail

  • Ability to work independently with a focus on goal achievement

  • Ability to travel on a regular basis, including overnight travel

We also offer a comprehensive benefits package, including:

  • Medical/Dental/Vision Insurance

  • Company paid life insurance

  • 401k Plan

  • Paid Time Off

  • Sick Days

  • Paid Holidays

  • Incentive Plan

  • Employee Stock Purchase Plan

  • Flexible Benefits Plan

  • Continuing Education Assistance

  • Company Car

Donegal Insurance Group participates in E-Verify in the following states: North Carolina, South Carolina, Georgia, Alabama, Mississippi, Tennessee, Utah, Arizona, Nebraska, and Louisiana. If you reside in one of the listed states, please review the "Notice of E-Verify Participation" and the "Right to Work Poster" on the links below:

Notice of E-Verify Participation Poster

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf (English and Spanish)

Right to Work Poster

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster.pdf (English)

https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-Verify_Native_Documents/OSC_Right_to_Work_Poster_ES.pdf (Spanish)

Full-Time/Part-Time Full-Time Position Claims Service Manager Exempt/Non-Exempt Exempt Open Date 7/5/2019


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Claims Service Manager

Donegal Group, Inc.