Claims Representative - Property

Secura Insurance Appleton , WI 54914

Posted 3 months ago

OVERVIEW:

This position would ideally be based out of our Home Office in Appleton, WI. However, a relocation package or the ability to work in a remote capacity may be considered for a candidate who meets the specified qualifications.

RESPONSIBILITIES:

  • Examine policy coverage forms and other records to determine insurance coverage.

  • Conduct telephone interviews and written correspondence with claimants and insureds.

  • Analyze, review, negotiate, and settle property/GL claims of varying complexity in a thorough manner with minimal supervision.

  • Assist in agency management by providing feedback to Underwriting.

  • Establish and monitor reserves to adequately reflect exposures, making appropriate changes as files develop.

  • Handle complicated losses in area(s) of expertise.

  • Participate on catastrophe claims as needed.

  • Provide superior customer service for all internal and external customers.

QUALIFICATIONS:

ESSENTIAL:

  • Excellent verbal and written communication skills.

  • Excellent problem-solving and negotiation skills.

  • Good keyboard/PC skills.

  • Excellent organizational and prioritization skills.

  • 5-7 years of Property claims experience.

PREFERRED:

  • Bachelors degree or equivalent work experience.

  • 2+ years previous Commercial and Farm / Ag claims experience.

  • Team lead / Senior status

  • Commercial and general liability experience.

  • Knowledge of claims laws and coverages.

  • Experience in evaluating contractor estimates and Xactimate estimates.

  • Certificate in General Insurance.

  • AIC, CPCU, or ARM

  • Fluency in Spanish.

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Claims Representative - Property

Secura Insurance