At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Investigates basic claims
Confirms that date of loss falls within policy period, determines applicable deductibles and claim payees/mortgagees
Initiates contact with insureds and claimants to provide information on claim process and gather information about the claim
Documents claim files
Resolves questions of coverage, liability and the value of claims
Takes statements over the phone from insureds and/or claimants
Sets timely, adequate reserves in compliance with the company reserving philosophy and methodology
Reviews bills, invoices and receipts for accuracy
Provides prompt, detailed responses to agents, insureds and claimants on the status of claims
Identifies opportunities for recovery and investigates and pursues accordingly
Negotiates, settles and/or resolves basic claims
Education & Experience:
Associate's degree or equivalent work experience
One year of claim handling or insurance experience required (Bachelor's degree may be considered in lieu of the experience requirement)
Knowledge, Skills & Abilities:
Knowledge of the claims adjusting process
Good knowledge of insurance contracts, medical terminology and legal aspects of court procedures
High standards of professional conduct
Good knowledge of computers and claims systems
Strong organizational and written and verbal communication skills
Good investigative and problem-solving abilities
Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.
All of our locations are tobacco free including in company vehicles.
EMC Insurance Group Inc.