Claims Processor I

Wageworks Irving , TX 75061

Posted 3 months ago


Claims Processor I


WageWorks is a leading on-demand provider of Consumer-Directed Benefits (CDBs).

CDBs are tax-advantaged programs for consumer-directed health, commuter, and other employee spending account benefits. When you work at WageWorks, you help people live happier, healthier, and more productive lives. We help millions of Americans save money through benefits like Healthcare and Dependent Care Flexible Spending Accounts, Health Savings Accounts, and Commuter Benefits provided through their employers. Over 58,000 employers have already chosen WageWorks to administer their Consumer-Directed Benefits, making us a leader in the industry.


If you're looking for a career that provides plenty of growth opportunities, responsibility, and interesting challenges to tackle, you will find it here. If you want to join a fast-moving, high-growth, exciting company that's a market leader, you're looking in the right place. Additionally, Claim Processors have the opportunity to earn:

  • Hiring Claims Processors at $14.50 per hour

  • Performance bonuses

  • Flexible scheduling

  • Paid time off

  • Benefits (medical, dental, vision, 401k)

WageWorks employees work in a new, modern, LEED certified building that is easily accessible by public transportation. Normal work schedules are Monday through Friday, between the hours of 6:00am and 6:00pm.

Mandatory overtime is scheduled as necessary based upon business need and may include weekend hours.


With direct supervision, this position is responsible for reviewing and processing employee benefit claims in a timely, efficient, and accurate manner. This position is located at our Irving, Texas site and normally reports to a supervisor with claims responsibility.


The essential duties and responsibilities noted below are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties.

  • Successfully completes training to become knowledgeable in tax-advantaged spending and saving accounts, such as: Flexible Spending Accounts; Dependent Care Accounts; Transit and Parking programs; Health Savings Accounts; and Health Reimbursement Arrangements

  • Follows company procedures and IRS guidelines in the review, verification, and processing of employee benefit claims

  • Accurately enters claim data into system by selecting the appropriate options from drop-down lists, check-boxes, and other available data classification options

  • Ensures that sensitive information remains confidential and adheres to company guidelines regarding the appropriate handling of private and sensitive data and materials

  • Regular attendance, punctuality, and schedule adherence are required

  • Performs other duties as assigned.


High school diploma or equivalent is required and will be verified.


The ability to accurately and efficiently process employee benefit claims as normally obtained through one or more years' experience as a claim or data entry processor. Experience in, or exposure to, employee benefits is preferred, as is previous customer service experience.


  • Ability to use a computer and web-based tools to perform work is a job requirement.

  • Accuracy in data entry is critical to this role.

  • Critical thinking skills and strong attention to detail are necessary for success.

  • Ability to work independently, in a solitary manner for long periods of time is essential.

  • An aptitude for math and basic math skills is required.

  • The ability to maintain the confidence of sensitive information is essential.


Irving, TX

WageWorks provides equal employment opportunity without regard to pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, citizenship, mental or physical disability (including HIV and AIDS), medical condition, veteran or military status, marital or registered domestic partnership status, age, sex, sexual orientation, genetic information, gender identity or any other basis protected by federal, state or local law, ordinance or regulation.

Equal Opportunity for Disabled Veterans, Recently Separated Veterans, Other Armed Forces Service Medal Veterans

Employment will require Successful Completion of a Background Check

Drug Free Workplace

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Claims Processor I