Claims Manager

Michigan Millers Lansing , MI 48907

Posted 2 weeks ago

Claims Manager

Michigan Millers Mutual Insurance Company

Michigan Millers is looking for an experienced Claims Manager to provide daily management to an assigned team through staffing, performance management, training and development for our Claims Department.

As a Claims Manager, responsibilities may include:

  • Coach, direct and develop individuals to achieve individual, departmental and company goals

  • Accountable for team performance and results

  • Ensure assigned unit provides prompt, courteous claims service and complies with sound claims handling techniques in accordance with established claims standards, service levels and quality standards

  • Monitor and audit to ensure claims are handled in compliance with statutory and regulatory requirements. Take prompt action to resolve all complaints/discrepancies. Inform management of any significant issues which may escalate and require higher level attention

  • Manage the workload of assigned unit to ensure claims processing is distributed equitably across all team members and that pending claims are attended to in a timely manner

  • Other projects as assigned

Critical Skills:

  • Demonstrated ability to build and maintain relationships

  • Strong negotiation skills

  • Sound judgment and conflict resolution skills

  • Strong organization and facilitation skills

Minimum Requirements:

  • Demonstrated knowledge of and experience with all levels of claims complexity related to claims processing and case management

  • Demonstrated and in-depth knowledge of applicable state laws, regulations, policies and practices

  • Prior supervisory/management experience with demonstrated ability to coach, direct, and develop individuals

Education Requirements:

  • Bachelor's degree or equivalent
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Human Resources Manager 14 Disabiity Manager

State Of Michigan

Posted 1 week ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 Job Description This is a repost - the original process was halted because of the pandemic. If you applied previously, you will need to reapply. This position is responsible for the day to day management of the MDOC Disability Management Unit. This position manages DMU staff. This position will maintain a high level of quality assurance ensuring that Unit performance standards meet or exceed expectations and that customer and employee satisfaction is evaluated and addressed. This position will ensure that workloads are evenly distributed and applied. Position requires in-depth analysis of calls and transactions to ensure leaves and worker compensation claims are completed within set guidelines. Position requires high level communication and interaction with MDOC Management, Labor Relations Personnel, Third Party Vendors and confidential information. Position requires in-depth knowledge of Bargaining Agreements, Civil Service Rules and Regulations, Workers Compensation Act and Family Medical Leave Act. Additionally, position shares responsibility as MDOC HR Liaison to DTMB Payroll Tax Reporting Division. Assisting PTRD to resolve any tax issues, payment concerns, and necessary adjustments. Additionally, position serves as point of reference for MDOC HR Offices with payroll concerns. This position also processes Employment Settlement Agreements and Imprest Checks for MDOC. Position Description Required Education and Experience Education Possession of a bachelor's degree in any major. Experience Four years of professional experience providing personnel management or human resources development services in classification, compensation, labor relations, staff development and training, or other areas of professional human resources management, including two years equivalent to a Human Resources Analyst P11 or Human Resources Developer P11, or one year equivalent to a Human Resources Analyst 12 or Human Resources Developer 12. Additional Requirements and Information Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results. Please attach your cover letter, resume, and your OFFICIAL transcript to your application. An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and /or letterhead), Registrar's signature, and date. A transcript with these requirements, with the stamp "Issued to Student" is accepted as an official transcript. Unofficial transcripts will NOT be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with "Student Copy," and (3) a transcript that is labeled as 'Unofficial." The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached. REQUIRED INFORMATION: Employment in the state classified service demands a high degree of loyalty and imposes high ethical standards on employees to ensure the integrity of state government and maintain effective services. All employees must meet these ethical standards and all appointing authorities are obligated to enforce these ethical standards. As part of this effort, all employees are required to report any possible conflict of interest. Please review the information and be prepared to respond to questions related to the information in your application. (Note: you do not need to fill out the form.) CS-1783 Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience. NOTE: Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis. View the entire job specification at: State Of Michigan Lansing MI

Claims Manager

Michigan Millers