Arch Capital Group Ltd. Houston , TX 77020
Posted 1 week ago
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
About the Auto Claims Examiner
The Auto Claims Examiner
Key Responsibilities
Investigate, evaluate, and resolve commercial auto claims nationwide that involve an inventory of physical damage claims, salvage, rental and other related claims.
Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
Execute on claims strategies to achieve claims quality, customer service and operational objectives
Coordinate vehicle inspections, review estimates, determine total loss evaluations, manage rental and salvage and set clear expectations and timelines
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments
Review and determine validity of any supplement requests
Serve as a mentor to less-experienced claims professionals.
Support the strategy and operations of Auto claims.
Assists in industry analysis and benchmarking studies
Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims
Other duties as assigned.
Qualifications
Five to seven (5-7) years of working experience at a commercial auto carrier handling material damage claims nationally. Claims experience with Energy or Construction a plus
Proper adjuster licensing in all applicable states
Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
Strong time management and organizational skills
Creative, out of the box thinker who refuses to accept the status quo.
Ability to take part in active strategic discussions
Ability to work well independently and in a team environment
Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
Willing and able to travel 10%
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For individuals assigned or hired to work in California, Colorado, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.
71,900 97,110
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above range may be modified in the future
Click here to learn more on available benefits
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Arch Capital Group Ltd.