Claims Coordinator

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Summary

The Claims Coordinator I is responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. Position is also responsible for maintaining property damage. Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent. Responsible for assigning claim files upon direction of the Claim Managers. Position provides a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim.

Essential Functions

• Entering new losses into Claim System

• Researching new losses

• Assigning new losses

• Assisting with covering the phones at the front desk

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Demonstrates customer service skills

• Ability to type 40-45 wpm

• Strong verbal and written communication skills

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as a member of a team

• Possesses flexibility to work in a fast paced, dynamic environment

• Capable of multi-tasking, highly organized, with excellent time management skills

• Detailed oriented with excellent follow-up practices

• Computer & data entry skills beginner required

Qualifications

• H.S. diploma/GED required

• One (1) year or more in clerical work required

• Computer & data entry skills beginner required

DOT Regulated: No

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Job Category: Risk Management

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Current Employees:

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