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Claims Assistant

Expired Job

US Government Other Agencies And Independent Organizations Chicago , IL 60602

Posted 2 months ago

  • Videos

  • Duties

HelpDuties Summary

This position is located in the Office of Programs, Railroad Retirement Board.

The incumbent performs a full range of standard and nonstandard clerical work in support of his/her specific organization.

This job announcement may be used to fill one or more vacancies.

Learn more about this agency


As a Claims Assistant, you will:

  • Review and process incoming applications for health insurance benefits.

  • Review and data entry of information into the Disability Tracking of Physicians and Patterns (DTOPP) system.

  • Take actions to maintain and update tax data and records.

  • Operate a computer-based image processing system.

Travel Required

Not required

Supervisory status


Promotion Potential

  • Job family (Series)
    0998 Claims Assistance And Examining

  • Requirements

HelpRequirements Conditions of Employment

  • Must be a U.S. Citizen

  • Males born after 12/31/59 must be registered for Selective Service

  • Suitable for Federal employment, determined by a background investigation

  • May be required to successfully complete a probationary period

  • Complete the initial online assessment and USAHire Assessment, if required


Minimum Qualifications for GS-05 level:

GS-05: One year of specialized experience equivalent at the GS-04 level in the Federal service. Specialized experience is defined as work experience that involved performing a wide variety of clerical and administrative office duties.

  • OR-

Four years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.

  • OR-

Applicants may also combine education and experience to qualify at the GS-05 level. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.



You MUST provide transcripts or other documentation to support your educational claims.

Official or unofficial transcripts are acceptable. All materials must be submitted by the closing date of the announcement. Official transcripts will be required if selected.


If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.


One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.


If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, click here.

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Claims Assistant

Expired Job

US Government Other Agencies And Independent Organizations