Claims Assistant

Claims Assistant About LOOP Hey, we're LOOP. We use predictive models and real-time driving data to create fair and equitable car insurance whilst eliminating biased and discriminatory factors-like credit scores, zip codes, and job titles-from the equation.

We're a mission, with a business. We believe systemic injustice has no place in our financial systems. That's why we only look at how and where you drive to give you a car insurance quote that you can feel great about.

Backed by top-tier VCs, institutional investors, and reinsurers who all believe in bringing change to this industry, we're committed to giving back and being a force for good in the world so we can uplift the communities impacted by systemic injustice. To us, that's what it means to Drive Good. Our community, Members, and team are at the heart of who we are and why we do what we do.

If you're looking to join a dynamic bunch who are positive, engaging, and diverse you've found the right place. About the Role We're looking for someone who's passionate about the claims landscape and helping support the claims department. You'll be the key support person handling multiple tasks.

If you're tired of the status quo and want to be part of a forward thinking claims organization on the cutting edge of technology, we want to speak with you In this role you will •Key a high volume of claims into the system from all submission channels within the same day they are received •Communicate appropriate information to internal and external customers by monitoring and communicating through e-mail, text and Zendesk •Assist with claims phone calls •Attach/Split documents in accordance with claims procedures •Process and deliver all appropriate letters, forms, and correspondence to appropriate parties •Create and assign diaries •Review reports for claim intake accuracy and make timely corrections •Perform other duties or special projects as assigned •Participate in departmental, company, and team meetings as needed Qualifications •High School Diploma or GED equivalent required •1 years of claims experience/exposure preferred •Ability to operate independently and effectively •Ability to manage time effectively and the skill to organize and prioritize tasks to be completed as part of a fast-paced position •Possess strong computer skills •Possess strong customer service skills •High attention to detail •Good written and verbal communication skills •Comfortable using internet/online based software •Prior Experience with our systems (preferred) •Snapsheet •Copart •ARMS •Zendesk •Google Suite Details This position is for full time, remote work $52,000 - $57,000 Salary ranges are used in good faith, depends on experience and are subject to change Employee Stock Options Health and Dental Benefits Flexible Work Schedule Flex Time Off Apply To apply, please fill out the webform with your contact information and resume. We are an equal opportunity employer and cherish the diversity you will bring to our team. JOB CODE: 1000025