Claims Assistant

Our Client, a Property and Casualty Insurance Company, is looking for Claims Assistant for their Overland Park, KS location Responsibilities: The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.

Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines. Under limited supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business. Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.

Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal. Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract. Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.

Sets reserves within authority limits and recommends reserve changes to Team Leader. Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions. Prepares and submits to Team Leader unusual or possible undesirable exposures.

Assists Team Leader in developing methods and improvements for handling claims. Settles claims promptly and equitably. Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.

Informs claimants, insureds/customers or attorney of denial of claim when applicable. Requirements Technical claims knowledge and competence as evidenced by a minimum of 2 years claims handling experience in specific line of business (Auto) Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.

Knowledge of coverages; along with a good understanding of applicable legal principles. Knowledge of auto liability cost containment programs and proven account management skills a must. Strong communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.

Strong analytical and problem-solving ability. Demonstrated ability to provide consistent superior service to customers. Preferred TX or FL license with preferred experience 1-3 years Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.