Claims Assistant

Do you want long-term growth in a stable and rewarding career? Illinois Casualty Company's Claims Assistant opening is the right fit for you!

Illinois Casualty Company is a growing insurance carrier for the food and beverage industry. We offer a Best in Class benefits package including a Profit Sharing Bonus Program, Employee Stock Ownership Plan, modified workweek, a la carte Health and Wellness plans, generous PTO policy, and more!

The Claims Assistant provides claims support to adjusters and management personnel within the Property Claims Team and reports directly to the Property Claims Supervisor. The position encompasses both administrative and adjuster functions, as directed. This position serves as back-up for other Claims Assistants and Paralegal in times of absence. This role is entry-level in Claims and is a great fit for someone looking to start a long-term career in insurance.

WORK LOCATION: Hybrid or Remote; if remote, located in a state in ICC's territory

ESSENTIAL FUNCTIONS

• Setting up new property claims and forwarding to the Property Claims Supervisor for assignment.

• Positioning new property claims for initial adjustment by entering notes, gathering policy information, and contacting insureds.

• Assisting adjusters in keeping claims moving toward prompt resolution by providing various tracking and follow-up efforts on claims involving Independent Adjusters, Public Adjusters, Mitigation Contractors, and Restoration Contractors.

• Performing media-related searches on all property claims including ISO reports, weather searches, Google Map search of insured location, and online media searches for large property losses and/or CAT events.

• Indexing and routing documents and mail from the Property Claims Mailbox.

• Partnering with the Claims Assistant to manage the phone queue.

• Issuing checks as requested by adjusters.

• Managing consolidated payments to Symbility, Syndicate, and UPS.

• Preparing Large Loss lists and agenda for Monthly Property Loss Meeting.

QUALIFICATIONS

• High school education or equivalent experience and a minimum two years clerical experience with a high level of proficiency in alpha numeric data entry.

• Intermediate level proficiency in word processing, spread sheeting, and presentation skills.

• Ability to prepare business correspondence and reports.

• Ability to read, analyze, and interpret information.

• Ability to respond to routine inquiries from employees, agents, policy holders, and vendors.

• Ability to effectively manage multiple tasks accurately and efficiently.

• Ability to effectively manage time and resources to ensure timely completion of claims tracking and follow-up.