Claims Assistant

Crico Boston , MA 02215

Posted 4 weeks ago

We are seeking a proactive, detail orientated, and organized Claims Assistant to join our team. This role will play a key role in supporting the operational success of the Claims department from a administrative standpoint. This role reports directly to the Vice President of Claims.


  • Draft and proofread correspondence related to handling of new Claim files and updates to existing files, including communication with: insured providers and institutional contacts, claimants, defense attorneys, claimant/plaintiff attorneys; communications include sensitive information
  • Distribute correspondence received electronically within Claims department electronic filing system
  • Verify accuracy of contact information and other data in claim files and for correspondence, working with claim handling staff, management, reaching out to claimants, attorneys and other involved parties
  • Draft and proofread internal claim file reports
  • Perform other related duties as required by position
  • Provide backup for processing of medical records, as needed
  • Provide backup for regulatory reporting tasks, as needed
  • Provide backup support for other clerical roles and supervisor/manager as needed
  • Assist in scheduling and coordinating meetings for Claims staff
  • Perform other duties, as required


  • HS diploma or general education degree (GED) required, some college preffered
  • 1-3 year of experience required
  • Proficiency in Microsoft Office applications required
  • Excellent attention to detail required
  • Professional attitude and demeanor required
  • Attention to deadlines and timely processing of tasks
  • Ability to thrive and prioritize in an environment with many ongoing responsibilities and interruptions
  • Ability to work independently, manage large workload
  • As of September 15th, 2021, as a condition of employment, all CRICO employees are required to be vaccinated, and must produce proof of vaccination
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Claims Manager Casualty Claims (60570)

Safety Insurance Group, Inc.

Posted 2 days ago

VIEW JOBS 8/6/2022 12:00:00 AM 2022-11-04T00:00 Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment ...Summary: Manages assigned staff within a liability claims group to ensure fair, accurate and timely disposition of motor vehicle first- and third-party physical damage and injury claims on assigned lines of business. Maintains a focus for delivering excellent customer service and regulatory compliance in all facets of claims handling. Duties: Directs the activities of assigned staff in the timely investigation, evaluation, reserving, negotiation, and equitable settlement of claims; ensures compliance with division, company, and industry standards; ensures continuity of customer service of the best possible value to our agents; solicits innovative ideas for claims handling methods from group staff to improve unit and department performance. Selects, develops, and appraises assigned staff; uses internal and external programs to increase the level of technical expertise within the unit; conducts reviews and audits on group claim files and takes appropriate action; maintains a production work environment using appropriate management techniques consistent with company philosophy. Identifies workflow efficiency opportunities, tracks and maintains appropriate Key Performance Indicators. Participates in management/claims course work, seminars and workshops to continue development of technical and management skills. Ensures a prominent level of job satisfaction through the practice of management techniques designed to meet both career development of staff and current and future staffing needs of the company. Takes appropriate action to control indemnity and claim handling costs; monitors and analyzes claims statistical data. Protects the company's legal and monetary interests by staying abreast of pertinent statutory, regulatory and industry activities in the different venues and jurisdictions where assigned claims occur. Ensures assigned staff awareness and compliance. Participate with senior management in short term planning, budgeting, and training. Perform other activities as required. Qualifications: College degree preferred MBA, CPCU or AIC designation preferred 5+ years of liability claims handling experience required Previous management experience preferred Safety Insurance Group, Inc. Boston MA

Claims Assistant