Claims Assistant

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Position Description

Under general supervision, provides administrative support to one or more individuals in the Claims Department.

Responsibilities

• Responsible for setting up and assignment of new claims; experience in multiple lines of business, including Surety, helpful
• Preparation of acknowledgement letters and forwarding (via mail or electronically) to the insured and brokers
• Procurement of binders and/or policies
• Preparation of FNOL (first notice of loss) in the Arch Core Claim System (RMA), Guidewire and ImageRight
• Upon completion of FNOL set-up, assigning new loss to Claim Handler
• Timely processes information requests.
• General correspondence to staff, invoices to be processed, letters to be printed and mailed
• Processing of certified mailings, ROR letters, etc. and tracking of same
• Special projects as assigned by Operations Supervisor or Manager

Education & Experience

• High School graduate; some college or insurance related education preferred

• At least 1 to 2 years of related claims experience in the insurance field

Key Competencies

• Familiar with a variety of Insurance Claim concepts, practices, and procedures

• Organizational and detail oriented

• Skill with MS Office, Word, Outlook

• Customer service oriented with strong interpersonal skills

• Team player

• Computer and keyboarding skills

• Role is hybrid and will be (2) days in office

#LI_SW1

#LI_HYBRID

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

14400 Arch Insurance Group Inc.