Claims And Insurance Manager (Assistant Dir Business Systems)

Introduction

If you're looking for an innovative and dynamic workplace where teamwork and customer service drive success, the Prince William County Office of Risk & Wellness Services is the place to work! We are seeking a full-time Claims & Insurance Manager to join our team and make a difference to the health and wellness of employees. Prince William County is the 2nd largest county in the Commonwealth of Virginia and has been ranked as one of best employers in Virginia on the 2020 Forbeslist.

The Department of Finance's Office of Risk & Wellness Services encompasses a wide variety of programs and services in the areas of environmental, health, safety, and wellness, operating internally within the County government. The office manages two risk sharing pools, which provide casualty and workers' compensation insurance to the members. In addition, the County procures other insurance that is outside of the two pools. This unique operation has given the office the opportunity to create innovative programs to achieve positive results.

This new position will be one of two senior manager positions in this office and will report to the Assistant Director of Finance for Risk & Wellness Services.

About This Role:

The Claims and Insurance Manager is a new position responsible for overseeing the complex insurance and claims program for Prince William Self Insurance Group and Prince William County.

1.Supervises an experienced claims team and a third-party administrator ensuring high quality customer service and innovative programs are provided.

2.Reviews and oversees claims. Ensures appropriate claim practices, investigation, follow-up and program requirements are conducted. Oversight of Claims Administrator to ensure compliance with procedures on claims handling as required by the Virginia Workers' Compensation Act, the State Corporation Commission Bureau of Insurance, and federal regulations.

3.Provides expertise and guidance to all management regarding program requirements, insurance coverage and guidelines and benefit components.

4.Collaborate with the County Attorney's and outside attorneys on litigated claims, questionable claims, restitution and/or subrogation.

5.Responds to claim and insurance inquiries on issues and concerns from managers, impacted employees and citizens.

6.Liaise with insurance brokers and carriers to develop and enhance partnerships and to secure optimal coverage and manage policy renewals.

7.Prepare and present reports on claims activity, insurance costs, and risk management initiatives to senior management.

8.Works with County agencies to review and evaluate operations, contracts, leases, claims, MOU's, and business practices to procure and maintain adequate insurance coverage.

9.Serves as a mentor by providing coaching, career development and internal departmental relationship management for the team.

Minimum Requirements:

HS/GED plus 8 years of related experience in risk management, claims, insurance management, or equivalent.

Preferences:

• Bachelor's degree in Risk Management, Finance, Insurance, Business Administration, or a related field.

• Ability to work independently in a fast-paced environment and possess a commitment to excellence.

• Strong project management experience and a passion and enthusiasm for helping others.

• Comprehensive knowledge of insurance principles, claims management processes, and risk management practices.

• Knowledge and experience in reviewing insurance requirements for various contracts and other agreements.

• Demonstrated knowledge of workers' compensation laws.

• Strong management experience with an ability to lead a team to achieve program goals.

• Ability to establish effective working relationships with employees and management and become a trusted team member.

• Proficiency in relevant claims software applications and database management.

• Strong communication and negotiation skills.

Special Requirements:

The selected candidate will be required to complete a Statement of Economic Interest form in accordance with Va. Code §§ 2.2-3114, 2.2-3115, and 2.2-3116.

Valid Driver's License

Ability to pass a DMV Records Check

Work Schedule:

8:30 - 5pm with the option of some telework.

Starting Salary Range:

$104,500.50 - $135,846.75

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Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.