ESIS, Inc., a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 60 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre and post-loss services.
The Claim Analyst provides a high level customer service, supports claims teams and handles low level claim files to conclusion.
MAJOR DUTIES & RESPONSIBILITIES:
Duties may include, but are not limited to:
Investigate and manage limited claim assignments characterized by clear coverage and liability.
Obtains and documents claim information.
Completes and documents OMNI as required.
Provides general administrative and customer service support to claims reps/team members to facilitate efficient claims management.
Completes claims registrations in OMNI
Provides backup to Claims Team Assistants as requested.
This position reports to a Claims Team Leader. There are no positions reporting into this position.
1-2 years claims processing experience.
Excellent customer service skills
Effective written and verbal communication skills with co-workers and outside contacts.
Effective time management and organizational skills to work in a fast paced, high volume environment.
Ability to operate independently and make decisions within appropriate scope of authority.
Working knowledge of windows-based software applications.
Keyboarding and data entry skills.
Knowledge of medical terminology a plus.
Working knowledge of mainframe systems a plus.
Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.