Claims Administrator - Sterling Heights, MI

Overview

Our Client is seeking a Claims Administrator to join their team! This will be a full-time position with their company, not a temporary or contract position through our staffing agency.

Three reasons they give that YOU should join theirteam:

#1 Integrity, character, and the values of our incredible team of restoration experts and professionals make us exceptional. We live and work by our core values!

#2 We are committed to becoming the leader in our industry by consistently delivering outstanding customer care and best-in-class quality. Our mission is to maintain the highest level of integrity and professionalism while we restore a structure to its pre-loss condition.

#3 We have been repeatedly recognized with several national and local awards, including 101 Best & Brightest Companies to Work For and Crain’s Cool Places to Work.

Responsibilities

• Must demonstrate and model our company’s core values
• Process incoming lead calls and forward information for deployment
• Setup leads in DASH
• Setup jobs in Vista
• Issue all subcontracts and change orders to trade partners as requested by Project Managers
• Collect all signed subcontracts, upload to Vista, and track outstanding items
• Monitor all DASH and program compliance to ensure team members are completing required tasks timely
• Compile weekly measurable statistics and generate reporting for Director of Mitigation
• Daily DASH Compliance Maintenance
• Maintain overall appearance and cleanliness of office
• Coordinate meetings and lunches as requested
• Answer incoming calls and forward to appropriate parties
• Participate in Admin On-Call rotation for incoming new leads after hours and weekends.
• Greet all visitors and assist as needed
• Contact all clients, daily, to confirm scheduling and obtain project feedback.
• Maintain daily route schedule in DASH and coordinate schedule as needed.
• Coordinate labor assignments with Project Managers and clients.
• Complete file reviews weekly and keep department leadersh

Salary: $55k - $65k, depending on experience