Claims Administrator

Marsh & Mclennan Companies, Inc. Urbandale , IA 50323

Posted 4 months ago

Claims Administrator

Location: Urbandale, Iowa, United States

Company: Mercer

Job ID R_053403-en Apply Save Job

Claims Service Administrator

  • Under moderate supervision, reviews instructions from claim processes and procedures for accuracy and updates the Claims Tracking system accordingly.

  • Able to sort various life and disability application/claim documents.

  • Adheres to prioritization of processing to meet turnaround time requirements.

  • Adheres to processing and production standards set for the position.

  • Prepares standard status and closing letters based on the processes and procedures for the position.

  • Handles daily phone calls to assist callers with claim forms,etc.

  • Claims experience is preferable

  • Very good with attention to detail

  • Works well independently and in a team environment.


  • High School Diploma required

  • Claims experience preferred

  • Excellent written and verbal communication skills to effectively interact with internal and external customers.

  • Excellent organizational and time-management skills to handle multiple tasks and prioritize effectively

  • Detail oriented to ensure accuracy

  • Computer skills and the ability to navigate through multiple systems without assistance

  • Microsoft Word and Excel knowledge

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating more secure and rewarding futures for our clients and their employees whether we're designing affordable health plans, assuring income for retirement or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people's current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we've turned our insights into actions, enabling people around the globe to live, work, and retire well. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. At Mercer, we say we Make Tomorrow, Today. Visit for more information and follow us on LinkedIn and Twitter @Mercer

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at:

Mercer LLC and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC).

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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Claims Administrator

Marsh & Mclennan Companies, Inc.