Claims Admin-Risk Management

About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose The Claims Administrator, Risk Management position maintains all auto/general liability/ workers compensation files current and complies with applicable regulations. Essential Functions Review incident reports. Request additional information, supporting documents, photos, videos etc. to establish a complete investigation Enter information into Claims Management System (CMS), and utilize CMS to report, manage, and diary caseload, thru claim resolution Evaluate each incident/injury to determine if In-House claim, or report to Third Party Administrator (TPA), using established claims protocol Adjust (determine liability, settle, deny etc.) in-house auto, general liability, or small internal injury claims to closure Maintain communication with Operations Managers, Safety Managers, claimant/USS customer, and/or injured worker Coordinate and administer ongoing investigations, relative to worker's compensation, auto and general liability insurance claims and work with internal and external partners to establish and execute action plans to achieve favorable claim resolution.

Review claims status and action plans using advanced problem resolution skills Request/review injured worker medical status reports. Provide Wage Statements and other information, as requested by WC adjuster Negotiate return to work with our without job accommodations via the claimant's physician Human Resources, Ops Manager, and ADJ Communicate any significant changes, problems, or concerns to Claims Manager Request and monitor settlement requests - provide claim summaries to Risk Manager/Sr. Corporate Counsel Work closely with TPA adjusters and Medical Providers to monitor the progression of claims to final resolution Pursue 3rd party claims, to seek subrogation for USS damages Manage and maintain a record of all losses and assist all risk management and safety personnel to reduce all losses for advocate sites Coordinate, facilitate, and participate in claim meetings and reviews with internal and external partners Support Legal Dept. with litigated claims- coordinate requests Perform other duties as assigned SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.

Qualifications QUALIFICATIONS EDUCATION Min/Preferred Education Level Description Preferred Preferred 4 Year / Bachelors Degree in any field of study Property & Casualty Adjuster License EXPERIENCE Minimum Years of Experience Maximum Years of Experience Comments 2 Property and Casualty insurance or combination of equivalent education and expereince ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of data management systems and processes (i.e., Outlook, Claims Management Systems, Excel Spreadsheets, Internet, Word, PowerPoint, etc.) Strong interpersonal and communication skills and the ability to work effectively with people in a wide range of positions Excellent oral and written communication, including presentation skills Ability to document work in progress Ability to read and interpret documents (i.e., accident forms, medical/legal documents, etc.) Bilingual skills are a plus (English and Spanish) Ability to work independently while maintaining all deadlines and critical date obligations Effective time management and organization skills Detail-oriented mindset with the ability to constructively challenge the status quo Solid knowledge of data modeling software Ability to establish credibility quickly and possess the ability to develop productive business relationships Physical Requirements PHYSICAL REQUIREMENTS Demand Frequency Sit while answering phones or reply to emails Constant Use hands and fingers to handle, control or feel objects tools or controls Frequent Repeat the same movements when entering data Frequent See details of objects that are less than a few feet away Constant Speak clearly so listeners can understand Frequent Understand the speech of another person Frequent Focus on one source of sound and ignore others Frequent Hear sounds and recognize the difference between them Frequent See differences between colors, shades and brightness Frequent Benefits Summary All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits. Paid Time Off (pro-rated for Part-Time employees) Paid Holidays Medical/Pharmacy Dental Vision 100% Employer-Paid Short-Term Disability 100% Employer-Paid Long-Term Disability 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment Voluntary Employee Life & Accidental Death and Dismemberment Voluntary Spousal Life Voluntary Dependent Life Hospital Indemnity, Accident and Critical Illness Commuter/Transit Account Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account 401(k) with employer match 100% Employer-Paid Employee Assistance Program (EAP) Employee Discounts Salary Range $45,000.00 - $85,000.00 / year Pay Transparency Statement At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US.

Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement EEO STATEMENT United Site Services is an equal opportunity employer.

In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.