Claims Adjuster Trainee
Location: Santa Clara, CA
Our Claims Adjuster Trainees help our customers get back on the road after an auto accident. This can be a stressful time for our customers, so we're looking for people with a passion for helping others.
As a Claims Adjuster Trainee, you'll have the opportunity to put your customer service, problem solving, and organizational skills to good use. From an office environment and primarily via phone, you'll gather details, investigate accidents, and manage the claims process.
We'll teach you the insurance stuff-you'll start out with training where you'll learn about insurance contracts and property damage. We just ask that you be willing to work hard in a fast-paced and ever-changing environment. In exchange, we'll give you some pretty nice perks.
Pay: $59,000, plus an annual gainshare bonus of up to 16% of your salary! Progressive rewards each of us with an annual bonus based on company performance.
Sat, 9 - 6 pm (Mon
Fri for about the first 3 months while in training)
Duties & Responsibilities:
Determine liability (who's at fault for the damages)
Interview customers, claimants, and witnesses over the phone
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers
Bachelor's degree or a combined total of five years of work experience and/or college education
Work or educational experience must include:
o Making decisions
o Solving problems
o Planning, prioritizing and organizing
o Effectively communicating verbally and in writing
o Customer service
Benefits & Perks:
As the 3rd largest auto insurance company, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. As an employee, you will enjoy an inclusive environment that embraces strategic thinking, drive and passion. Progressive employees also benefit from:
Paid training, tuition assistance and career development
Diverse, welcoming culture with Employee Resource Groups
Wellness program with discounts & rewards
Earning paid time off after first two weeks and the standard benefits (medical, dental, vision, 401k)
Equal Opportunity Employer